Mog Pell(Red)

Logged in to account this morning and received Mog Pell(Red)

Not every account on my Square Enix I.D. received a Mog Pell(Red). All characters but 1 received it.

Platform: Windows
ISP: Spectrum
Type of Internet Connection: CABLE
Internet Connection Speed: 25Mbps
Date & Time: Jan 1, 2018 @ 1:15pm CST
Frequency: Once (did not reproduce)
Character Name: Abuntone
Race: Elvaan Male
World: Fenrir
Main Job: Monk, 20
Support Job: N/A
Area and Coordinates: Port San d'Oria Mog House
Party or Solo: Solo
NPC Name: N/A
Monster Name: N/A
Steps: All accounts have:
Cipher: Kupofried
Echad Ring
Red Crab
Vana'clock