Abyssea Stones not giving proper time, 14 minutes for a stone that offered 33 minutes

If you lock my thread please do the courtesy of answering or replying to my post first thanks

I had 9 minutes left, used a stone at npc and then got +14 minutes instead of +30.

I have an abysite that makes it 33 minutes per stone, I only got 14 for a brand new stone..

Now i know the max time is 120 minutes for stones upon entering ok

i used 3 stones which is 33x3 = 99 + 14 minutes later = 113

????? Why should i have to RE-ENTER to get the 33 minutes?

I didnt even hit 120 minutes so why did i only get 14 minutes???

I had 9 minutes left on stone, i added another stone and got 14 minutes which made it a total of 23 minutes.. WHAT?!?!?

Why does abyssea even have a time limit?

8 TO 20 hours for a new stone when they only last 30 to 45 minutes max each.

?!?!?!?!? seems silly

Greetings, Thuggin!
Thank you for posting your concerns about the Abyssea stones. In order to make sure that we conduct a thorough investigation, it would be a great help to us if you provided as much information as you can in the following form:

Thread Title:
Short outline explaining what sort of issue you are experiencing.

Platform:
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Race:
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(Hume M, Hume F, ElvaanM, ElvaanF, TarutaruM, TarutaruF, Galka, Mithra)

World:
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NPC Name:
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Thanks again for your participation!

Thank you for posting your concerns about the Abyssea stones. In order to make sure that we conduct a thorough investigation, it would be a great help to us if you provided as much information as you can in the following form:

Thread Title: Abyssea Stones Problem
Short outline explaining what sort of issue you are experiencing.

Platform:
PC Windows

ISP:
Qwest

Type of Internet Connection:
Cable

Internet Connection Speed:
13.5mbps download according to speedtest.net)

Date & Time:
Date and time of when the issue occurred. Please be sure to state the time zone of your region. (sometime today)

Frequency:
State how frequently the issue occurs. Please select from the following.
2. Sometimes


Character Name:
Which character did the issue occur with? Thuggin

Race:
Race of your character when the issue occurred.
Hume M

World:
Bismarck

Main Job:
90 ranger / 45 dnc in Ulgerand Range Abyssea during Dominion Notes party

Support Job:
Dancer

Area and Coordinates:
Ulgeraund Range - Abyssea

Party or Solo:
Alliance

NPC Name:
Cruor npc for Time Extension
*If you were not interacting with any NPC, then please write “None”.

Monster Name:
Name of monster that your character was battling against when the issue occurred.
None for me, alliance fighting Buffalo's

Steps:
Detailed steps on how the issue occurred.
*Please try to include the following details.
•What you were doing when the issue occurred. (Example: Battle, mission, quest, crafting, synthesis, etc.)

I was requesting more time from NPC, I had 9 minutes left in Abyssea, i added a stone for 30 minutes, it told me 33 minutes because i have an abysite for more time, instead of it adding 9 + 33 minutes it added 9+ only 14 minutes

Why did it only add 14 minutes? This has been happening to other people as well

Greetings again, Thuggin!
Thank you for filling out the report. I have made sure to submit your information to the development team. I recommend checking on this thread or www.PlayOnline.com for any news regarding this investigation. Thanks again for your report!