Unsummonable Red crab mount

platform: pc
Type of Internet Connection: DSL
Internet Connection Speed: 15Mbps
Date & Time: May 17, 2016 3:00 EST
Character Name: Jagula
Race: ElvaanM
World: Quetzalcoatl
Main Job: THF 99
Support Job: DNC
Area and Coordinates: all
Party or Solo: Solo
NPC Name: Red crab mount
Steps:
1. did the Event
2. got the item from moogle
3. handed it into the mount quest giving taru in Jeuno
4. got key item and call in mount list
5. went out of jeuno to Batallia Downs
6. try to summon red crab mount and got ...A command error occurred.