Ganged Up on crashed!

i have a problem on Ganged up on mission, i get a CS on Maw, get a CS with Lilisete in Southern San d'Oria (S) but dont get the Cipher Of Lilisette's Alter Ego II and can't progress on mission, i have wings of the goddess mission done Treasures of the Art Urgan done all side quest done im at provenance on VW storyline and i have forbiden reunion quest Champion of the dawn quest done too, i got earring from wings of the goddess mission but can't progress from that Ganged up on, called GM and not...
please help me.