I upgraded to Windows 10, and then successfully completed the update through PlayOnline, but whenever I try to run FFXI, I get a pop-up asking me to install DirectPlay. This problem is clearly related to the upgrade, but is this a Windows pop-up or a PlayOnline/FFXI pop-up, and is there a known solution to this issue?
Steps:
Update from Windows 7 to Windows 10
Log onto PlayOnline
Download latest FFXI version through PlayOnline
Attempt to run FFXI
Date & Time:
2015-08-10 to 2015-08-12
Frequency:
1. Always
Platform:
Windows 10
PC Manufacturer & Model Number:
“Homebuilt Computer”
Operating System:
Windows 10
Graphics Card:
NVidia GeForce GTX 560 Ti
ISP:
Clearwire
Type of Internet Connection:
Other
Windows 10
Printable View
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08-12-2015, 10:11 PMAnritaWindows 10
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08-13-2015, 12:40 AMMalthar
Click yes to install DirectPlay.
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08-13-2015, 12:41 AMAnrita
Haha, nice idea. I should have mentioned, though, that that's impossible. The pop-up doesn't respond to any user input.
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08-13-2015, 12:45 AMbazookatoothGo to control panel -> programs and features -> turn windows feature on / off -> Legacy Components -> turn on direct playQuote:
Originally Posted by Anrita
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08-13-2015, 01:40 AMAnrita
That worked. Thanks, bazookatooth. /bow
I wonder why Microsoft's tech support didn't think of that.... -
08-13-2015, 04:41 AMbazookatoothMicrosoft has tech support? :PQuote:
Originally Posted by Anrita
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08-19-2015, 01:11 PMIBHalliwellYes, they have tech support in three different ways (FYI: They call it Microsoft Answers).Quote:
Originally Posted by bazookatooth
1) Retail copy: They provide you support complete and free. I'm not sure of the time period.
2) Retail and OEM: Any issue with Windows Update, as long as it is a valid copy (OEM or Retail), they will help.
3) Pay per call. I'm not sure of the price ($9.99, $19.99, ???) and if they can't fix/resolve the problem/question there is no charge. -
08-19-2015, 11:53 PMbazookatoothIt was a joke (as is MS Support).Quote:
Originally Posted by IBHalliwell