Black screen when starting RoV II in Norg.

Platform: Windows
ISP: Time Warner Cable
Type of Internet Connection: Cable
Internet Connection Speed: 20mbps
Date & Time: 8/5/2015 16:00 EST
Frequency: Once
Character Name: Vocan
Race: Elvaan
World: Phoenix
Main Job: Rune Fencer
Support Job: Ninja
Area and Coordinates: Norg @ Oaken Door (Gilgamesh)
Party or Solo: Solo
NPC Name: Gilgamesh
Monster Name:
Steps:
1. Clicked on Oaken Door.
2. Screen went black.
3. Couldn't view and/or progress through CS
4. Had to force close FFXI through Task Manager Program
5. Once logged back in, was able to continue w/ next quest.