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Hi!
I am a lvl 10 war , I tried to talk Gondebaud in Southern San d'Oria for Trust: San d'Oria Quest , I should get Red institute card key item , but I get "I Gondebaud am an esteemed member of the storied Jeuno Intitute of Magical Studies", I should be able to get the quest from him.
my character name: Deflux
server name : Odin
Did you trigger the Trust quest in another city first? Did you complete it by summoning your first trust and then going back to the first Trust quest NPC? If you haven't done that yet, the NPCs in other cities won't give you their quests.
thank you so much, that was it, i didnt know you had to go back and talk to him.