Cannot purchase marble from moogle for mog bonanza

Cannot purchase marble from moogle for mog bonanza
I submitted a GM ticket in-game and was vaguely directed to here to submit a request for assistance.

Platform: Windows
ISP: COX
Internet Connection: Cable
Connection Speed: 125Mbit/s
Date & Time: Issue Started May 16th, 2015 8PM PST
Frequency: Always
Character Name: Shibu
Race: TarutaruM
World: Asura
Main Job: Monk 38
Sub Job: Dancer
Area and Coordinates: Port Windurst (F-6)
Party or Solo: Solo
NPC Name: Bonanza Moogle
Monster Name: None

Issue: I am unable to purchase a marble. Upon targeting and trying to talk to the moogle, nothing happens. I have reloaded the game and it still does not work. I tried again today and it still does not work.

Thank you for your time.

How long ago did you made the character?

There's an asterisk:
* At least thirty-two days must have elapsed since character creation for a character to purchase Mog Bonanza Marbles.