Gate Guard Rakoh Buuma does not spawn

Platform: Windows
ISP: Time Warner Cable
Type of Internet Connection: DOCSIS 3.0
Internet Connection Speed: 20 Mbps
Date & Time: 22/Mar/2015 @ 20:18 PM PST
Frequency: One Time
Character Name: Delphania
Race: Mithra
World: Asura
Main Job: WAR
Support Job: MNK
Area and Coordinates: Windhurst K-10
Party or Solo: Party
NPC Name: Rakoh Buuma
Monster Name: N/A
Steps:
1. Completed Windhurst Mission 1-2 (The Heart of The Matter) by talking to Apururu
2. Teleported by Crystal from Windhurst Woods Mog House to Windhurst Woods Exit
3. Walked from Windhurst Woods Exit Crystal to steps at K-10
4. Tih Pikeh and Sola Jaab are present, however steps between them are empty and Rakoh Buuma is not there.
5. Screenshot obtained. The other party member was able to see the NPC and interact with her.
6. Teleported by Crystal to Windhurst Woods Auction House and returned to Windhurst Woods Exit.
7. Character Rakoh Buuma was now present.