Problem with incomplete Augmenting of Relic Duelist's Boots+2

Platform: PC
ISP: Comcast
Type of internet connection: Cable (Xfinity)
Internet Connection Speed; 54 Mbps
Date and Time; Oct. 13, 2014 pdt late morning and early afternoon
Frequency - once
Character name: Raddragn
Race: Elvaan, Female
World: Lckshmi
Main Job: Red Mage
Suport Job: Ninja
Area and Coordinates: Ru'Lude Gardens, H-5; Port Jeuno I-8
Party or Solo: solo
NPC name; Magian Moogle (Blue)
Monster Name: none
Steps:
1. I completed the acquisition of 20,000 xp needed to finish the augmentation of my Relic Duelist's Boots+2.
2. I traded the Boots to the Magian Moogle (Blu) in Ru'Lude Gardens.
3. He acknowledged that I had completed the requirements, but when he returned my boots the augmentation was incomplete.
4.The boots should have had - Enhances "Paralyze II" effect and a pink "Aug" orb in the upper right hand corner (in addition to the other 2 orbs already there)of the blue ticket showing the stats.
5. The Enhances "Paralyze" effect was missing, though the pink orb was present.
6.I tried to trade the boots to Monisette (I-8)in Port Jeuno with the 5 Rem's Tale Chapter 5 X5, plus the Griffin Hide and the Oxblood and she would not take them (probably because of the incomplete augmentation)(I had previously completed this process with no problem for the pants)