xbox 360 controller issues for windows 8

hi,ive seen many people saying they are having issues with the 360 controller working correctly for ffxi,im also having issues.i got a wired 360 controller and downloaded the correct drivers,went to pol viewer config and enabled gamepad and set it up and tested it,it worked.i went to the ffxipad config and enabled gamepad and set it up also and tested it and it worked fine.i started the pol viewer and used my controller fine up until the game actually started then the controller wasnt interfacing.im just wondering what im doing wrong.if this has question has already been answered im sorry for the repeat.