Hahava bug

Hello,

I just did Hahava and I was unable to get any reward after we kill him. Any time I click on the chest, it did not bring up a list of items non did it give me any XP/Cruor. Before the fight, I had the planer rift targeted and someone poped the NM, but my target on the planner rift stayed. I was able to attack Hahava without any problems. I did not run out of range of VW and everyone else was able to get there items. The chest went a way after I logged out and logged back in and my void stone or the cells I traded to the rift did not get used up too. This was the 5th time we poped him without zoning when it happen. The 1st 4 times, everything was fine along with the 6th time.

I play on PC

Thank you.

Greetings Thegreatmonkey!

Thank you for taking the time to report this concern for us! I would be more then happy to submit this for you, however, I would like to ask that you please give us some additional information on this matter. Please fill out as much as you're able from the following template for us. Upon receipt, we will submit this for review for you! Although it may seem as though this template is not necessary as it requests information related to your character specifically, the information you give might help find the exact cause as to why an issue may be happening.

Thank you for your time and apologies for any inconvenience!

-=Game Master Emdub=-

Platform: PC
ISP:
Type of Internet Connection:
Internet Connection Speed:
Date & Time:
Frequency: Infrequent, One out of Six attempts.
Character Name:
Race:
World:
Main Job:
Support Job:
Area and Coordinates:
Party or Solo:
Monster Name: Hahava
Steps:
1.
2.
3.
<*Add more steps if necessary.>

Platform: PC
ISP:Comcast
Type of Internet Connection: cable
Internet Connection Speed: 20 down
Date & Time: around 12AM PST 1/4/13
Frequency: Infrequent, One out of Six attempts.
Character Name: Thegreatmonkey
Race: Tarutaru
World: Asura
Main Job: SMN
Support Job: BLM
Area and Coordinates: King Ranperre's Tomb, H-6, 7
Party or Solo: Alliance
Monster Name: Hahava
Steps:
1. Have the planner rift targeted before poping Hahava
2. Someone pops Hahava
3. Hit esc to untarget the planner rift then hit tab to target Hahava
4. Kill Hahava
5. Try to get items/XP from chest but was unable to

This is a known VW bug, sometimes it takes your voidstone and lets you participate in the fight as normal, but for some reason it will not let you interact with the box at the end at all. I've had it happen on Hahava as well, but also at least one other mob that I can't remember.