Thoes who did not get you in-game item promo codes

i just thought i should post it here so it could be seen

you should have or will received an email that looks like this(if its not in your inbox check your spam folder)

Quote:

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Hello name:

Thank you for ordering the FINAL FANTASY XI: Ultimate Collection Seekers Edition.

Due to a technical issue, you were not issued bonus codes for the Chocobo Shirt and Destrier Beret when your order was delivered.

Below you will find a coupon code that you can use to obtain your items. Please note that although the Destrier Beret can be redeemed at any time, the Chocobo Shirt will not be available to register until Seekers of Adoulin has launched.

We would like to sincerely apologize for any inconvenience this may have caused and thank you for your continued patronage.

Order Number/s: Order#
Coupon Code/s: XXXXXXXXX(this 9 digit code is you coupon code which when input in to the page below will reduce the price to 0.00)
Link to Cart: http://store.na.square-enix.com/promo/??????????

Please note: This e-mail message was sent from a notification-only address that cannot accept incoming e-mail.

Thank you,
Square-Enix Customer Service

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follow the link in the email then input your promo coupon code finish the purchase and you should have the codes sent to you(this could also be sent to eather your inbox or spam folder)

while i think SE could have done better with there handling of these mistakes thay did do it relatively fast and for that im relatively satisfied

but any new addons or expansions i think i will get through an outside source if at all possible