Destrier Beret - Still not able to receive from Festive Moogle

Hello,

I know there is a thread already but I want to make sure that my character and my wife's is put on the list for not being able to receive the Destrier Beret.

My Character Info:

IGN: Fuzzydice
Server: Fenrir

Wife Character Info:

IGN: Ladydice
Server: Fenrir

Just to add, I really love this game and have referred 3 players either back into the game or starting for the first time. I feel like the signup process is too complicated for most people, and usually unnecessarily so. There are literally guides on how to pay(i.e. give SE money) through the SE account management system. I made the joke that "it's almost like SE doesn't want you to pay them".

I realize that the game is about 10 years old, but considering that a new expansion is coming out and SE is still investing into the game, it may be worth it to streamline the signup process.

In closing, I appreciate any help I can get for myself and my wife concerning the Destrier Beret as I am going on 3 weeks waiting.

Thank you,

Fuzzydice

Greetings!

Thank you for making this report regarding your being unable to receive your Destrier Beret! We have added your character to the investigation list for you. This is a known issue and it is already being reviewed, please review this thread for more information!

Thank you for your report and apologies for any inconvenience!

-SQUARE ENIX MODERATOR