vw t6 jeuno cs/completion reception problems

I've fought and defeated for credit the 3 (s) nms required for this tier (gaunab, ocythoes, and kalasutrax). I have the atma of slayer, atma of skyblaze, and atma of adamant which are from these nms, further proving i've beat them. Wiki says to talk to a void watch officer in the past to get a cs then the bulwark gate in sauromage champaign (s) and so on, but i don't get the initial cutscene from any officer in the past. I've gm called like 5 times with the same prewritten responses which basically says come here or support pages (i've done everything on the knowledge center venue). I seriously doubt i forgot anything and my friends ingame say i can't recieve the atmacites without it being killed for credit which is what the quest begs. S.E. if your listening or reading, this is really aggrevating. Anyone else that may have had this problem please help also, thx.

Thank you for bringing this to our attention. I'll be happy to escalate your report to the developers for testing. However, they will need the following information for testing. While some information may seem unnecessary, it is needed to help reproduce the problem. Can you please fill out the template below? Thank you for understanding:

Thread Title:
Short outline explaining what sort of issue you are experiencing.

Platform:
Specify which platform was in use to play the game.("PlayStation2", Windows, and/or Xbox 360)

ISP:
Name of ISP you use to connect to the Internet.

Type of Internet Connection:
Specify the type of connection. (dial-up, DSL, CATV, Optic Fiber, Other)

Internet Connection Speed:
Specify the speed of internet connection. (Example: 768Kbit/s, 5Mbit/s)

Date & Time:
Date and time of when the issue occurred. Please be sure to state the time zone of your region. (Example: Pacific Time = PST/PDT)

Frequency:
State how frequently the issue occurs. Please select from the following.
1. Always
2. Sometimes
3. Once (did not reproduce)
4. Unknown

Character Name:
Which character did the issue occur with?

Race:
Race of your character when the issue occurred.
(Hume M, Hume F, ElvaanM, ElvaanF, TarutaruM, TarutaruF, Galka, Mithra)

World:
World where the issue occurred.

Main Job:
Main job and level of your character when the issue occurred.

Support Job:
Support job of your character when the issue occurred.

Area and Coordinates:
Area and map coordinates where the issue occurred.

Party or Solo:
If you were solo when the issue occurred, please write "Solo". If you were in a party, please write "Party". With alliance, please write "Alliance."
*If you wrote "Party" or "Alliance", please also include the number of members.

NPC Name:
Name of NPC that your character was interacting with when the issue occurred.
*If you were not interacting with any NPC, then please write "None".

Monster Name:
Name of monster that your character was battling against when the issue occurred.
*If you were not battling against any monster, then please write "None".

Steps:
Detailed steps on how the issue occurred.
*Please try to include the following details.

* What you were doing when the issue occurred. (Example: Battle, mission, quest, crafting, synthesis, etc.)
* Please do your best to write using official terms for item names and skill/ability names. Please avoid any abbreviations or improper terms.
* If you were using macro commands when the issue occurred, please include the details of the command.
* In case the error message appeared when the issue occurred, please include what the message said.


*In case you cannot post all of the information in a single post due to character limitations, please make multiple posts.

SQUARE ENIX MODERATOR

i just tried to fill out the template and it was erased cause it says i wasn't logged in, alot of pointless stuff is going on with the internet lately.

Thread Title:
Void Watch Jeuno teir 6 issues

Platform:
Xbox 360

ISP:
Comcast

Type of Internet Connection:
DSL

Internet Connection Speed:
100.0mbps

Date & Time:
7/20/2012 9:00am eastern standard time

Frequency:
4. Unknown

Character Name:
Lildog

Race:
Race of your character when the issue occurred.
ElvaanM

World:
Odin

Main Job:
blackmage 99

Support Job:
redmage 99

Area and Coordinates:
Sauromugue Champaign (S) (E-6)

Party or Solo:
Solo

NPC Name:
Void watch officer

Monster Name:
None

Steps:
Detailed steps on how the issue occurred.
I've fought and defeated for credit the 3 (s) nms required for this tier (gaunab, ocythoes, and kalasutrax). I have the atma of slayer, atma of skyblaze, and atma of adamant which are from these nms, further proving i've beat them. Wiki says to talk to a void watch officer in the past to get a cs then the bulwark gate in sauromage champaign (s) and so on, but i don't get the initial cutscene from any officer in the past. I've gm called like 5 times with the same prewritten responses which basically says come here or support pages (i've done everything on the knowledge center venue).

Thank you for responding so quickly with the information that Qeepel had requested. I have made sure to submit all of your information to the development team, and they will thoroughly investigate this matter, based on your report. Unfortunately, I cannot guarantee that a direct response will be posted on this thread, but I do recommend checking Here and Here for any details regarding the development team's investigation. Thanks again for your report!