Cannot receive Destrier Beret from Moogle

Hi there, I'm having this problem as well.

1. Entered code for Destrier Beret.
2. Chose Falor@Asura for the recipient.
3. Logged in to character and Festive moogle says he has nothing for me.
4. Waited 8 hours and still couldn't claim Beret.

I can see the Beret in my Reward Code History, but can't seem to get it in game.

Thanks for any help.

Greetings Falor,

Thank you very much for this report. We are sorry to hear that you do not yet have your Destrier Beret. As we have already received reports on this matter, we are going to add your report to our ongoing investigation. Unfortunately, I cannot guarantee that a direct response will be posted on this thread, but I do recommend consulting http://www.PlayOnline.com or http://forum.square-enix.com/ffxi/fo...ersion-Updates for any details about the development team's investigation. Thanks again for your report!

GM Bublex