Restoring items lost from treasure pool.

A recent situation has highlighted to me a flaw in support policy to the players. I strongly suggest it be changed.

As outlined in this post: http://forum.square-enix.com/ffxi/threads/22884-Items-lost-from-treasure-pool.?p=309160#post309160 , Apperently as a "Policy", items from treasure will not be restored. With the extreme conditions on wich some of the games items are obtained, I believe this policy has to change. No reason I see that data for an item can not be simply placed wherever it has to go to resolve a case like this.

Please make the necessary policy adjustments so that in the future, myself and many others may continue supporting your wonderful product. God knows it needs it.
Thank you.

http://forum.square-enix.com/ffxi/th...l=1#post309160
just posting to correct the URL, incase some are interested in following it in the In-Game Bugs section.