I recently have purchased and started playing FFXI. Over the past 3 days i've owned the game i've so far gotten 3 BSOD's, and several times the game itself has crashed on me. I've only ever gotten a BSOD on this rig from FFXI, so i don't see it being any issue that isn't correlated with FFXI. They occured at random times throughout play. I use the Snakebyte FFXIV controller to play, if that makes a difference.
Computer specs:
Operating System: Windows 7 Ultimate 64-bit
Processor: Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz (4 CPUs), ~2.7GHz
Memory: 8192MB RAM
Card name: NVIDIA GeForce GTX 460 v2
Driver File Version: 8.17.0012.9053 (English)
Reports from BlueScreenView below.
Edit: The BlueScreenView info shows up with correct formatting in the preview, not sure why it screws up on the post.Code:030812-20500-01.dmp 3/8/2012 2:08:57 PM KMODE_EXCEPTION_NOT_HANDLED 0x0000001e 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+70590 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7600.16841 (win7_gdr.110622-1503) x64 ntoskrnl.exe+70590 C:\Windows\Minidump\030812-20500-01.dmp 4 15 7600 336,712
030612-22156-01.dmp 3/6/2012 10:51:53 PM KMODE_EXCEPTION_NOT_HANDLED 0x0000001e 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 EpfwLWF.sys EpfwLWF.sys+5308 x64 ntoskrnl.exe+70590 C:\Windows\Minidump\030612-22156-01.dmp 4 15 7600 336,712
030612-49031-01.dmp 3/6/2012 8:45:21 PM KMODE_EXCEPTION_NOT_HANDLED 0x0000001e 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+70590 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7600.16841 (win7_gdr.110622-1503) x64 ntoskrnl.exe+70590 C:\Windows\Minidump\030612-49031-01.dmp 4 15 7600 336,712
Also im not sure if/where to get logs of the client crashing, otherwise i would provide them.
BSOD/Crashing
Printable View
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03-09-2012, 06:52 AMRallornBSOD/Crashing
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03-09-2012, 10:43 AMSE_James
Rallorn,
The information contained in one of the *.dmp files may help us determine exactly what is failing on your system. These types of errors generally occur when the software is attempting to submit a request that the system cannot handle, and the *.dmp files should show us what that request is. -
03-09-2012, 01:05 PMRAIST
EpfwLWF.sys driver...may need an update to your firewall. ESET has had some issues off and on with BSOD's in Win7.
[Edit:]
Did a little googling, and some of the ESET BSOD's have been triggered by different download conditions. As a test, you could try creating exceptions in your security software specifically for FFXI. Whitelist your FFXI Parent folder and sub files/folders (usually done with wildcard: FFXI/*.* or FFXI/*) and also whitelist the FFXI servers. The servers could get a bit tricky. Could try *.pol.com, *.square-enix.net, etc. or just the entire server blocks. I had a list somewhere of some IP blocks I've scanned somewhere on these forums...will see if I can find them.
only a partial list of servers I've found over the years...there's a block around the DNS servers too (it's a big block, but could safely assume 202.67.53.1 to 202.67.53.255). Should be enough to test with to see if it makes things any better:
Quote:
202.67.62.70, 202.67.62.102 pt008.pol.com
202.67.54.55 wh000.pol.com
202.67.54.52 ci000.pol.com
202.67.53.31 dns1.square-enix.net
202.67.53.95 dns2.square-enix.net
202.67.53.32 dns3.square-enix.net
202.67.53.96 dns4.square-enix.net
124.150.154.122 ffci00.pol.com
(a lot of servers in the 124.150.154.0-124.150.154.255 range, there will also be a lot of UDP traffic with servers in the 124.150.152.0-124.150.152.255 range as well)
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03-09-2012, 04:01 PMRallorn
Could you point me to where the .dmp files are located James?
And RAIST, im pretty sure you cant whitelist a folder within the firewall, only specific programs. I whitelisted all the IP's you gave me. I'll see what happens. -
03-09-2012, 05:07 PMRAISTwas talking about your security software in general...as in, if you have a suite that is anti-virus and firewall combined.Quote:
As a test, you could try creating exceptions in your security software specifically for FFXI.
Some firewalls will monitor executables too. If so, you'll want to enable/allow pol.exe to the web and such as well. -
03-09-2012, 06:21 PMRallornI know, ESET doesnt allow firewall exceptions for folders, only for the anti virus portion. But i'll add all of the FFXI executable's to the exceptions. I've played for a couple of hours tonight without a problem with only adding the IP's, but we'll see.Quote:
Originally Posted by RAIST
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03-10-2012, 01:44 PMRallorn
I havent gotten any BSOD's, but the game itself has been crashing. This is what i get.
Code:Problem signature:
Problem Event Name: APPCRASH
Application Name: pol.exe
Application Version: 1.18.13.0
Application Timestamp: 4e3bcddc
Fault Module Name: DINPUT8.dll
Fault Module Version: 6.1.7600.16385
Fault Module Timestamp: 4a5bd9c1
Exception Code: c0000005
Exception Offset: 0001479b
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
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03-10-2012, 02:48 PMRAIST
could be an issue with your DirectX or something, have you tried updating it?....also, are you running SP1? I ask because I that OS version looks like it may still be RTM build 7600....think SP1 is build 7601 (daughter is playing Flyff atm, so can't check her build number).
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03-10-2012, 04:35 PMRallornDirectX is updated to latest. And i just realized i don't have SP1..lol, did a reformat recently and forgot about it. Installing asap.Quote:
Originally Posted by RAIST