Petition: clickandbuy the only way no,thanks.

Is there any official reason why SE didnt just use the international secure payment system ie PayPal. Its not that hard to set up as a vendor and make people to pay through it.

Quote:

---

Originally Posted by katz

Is there any official reason why SE didnt just use the international secure payment system ie PayPal. Its not that hard to set up as a vendor and make people to pay through it.

---

Because you have to pay to use a PayPal vendor account, whereas we have to pay to use C&B.

Lovely, isn't it.

Also SE, someone was triple charged this month by C&B. HAY LOOK IT'S WARHAMMER ONLINE ALL OVER AGAIN!

Another question SE is going to have to address is why, when people call Customer Service, they are kept on hold for an indiscriminate amount of time, then get the message that no-one is available to talk to them, please call back later. It's been said before and I repeat, a 24/7 game needs 24/7 support.

"It's 9 of the clock and all is (NOT) well! Do you know where your SE representatives are?"

Just quoting my own post in another thread with proof that I got charged double this month. Now please, Rosina and everybody else defending this new payment system, just shut up, ok? It's painfully obvious it's NOT working. And for the record, I'm one of those people whose ONLY option was Click&Buy.

Quote:

---

Originally Posted by Tamoa

Double charged, seems I have paid both via Click&Buy and the normal way to POL. Not deactivated or reactivated anything.

Edit:

As for Rosina insinuating that we lie, here is proof of me being charged double:

http://i942.photobucket.com/albums/a...august-1-1.jpg

Of course it has been cropped to show only the relevant transactions (and 1 not-so-relevant lol).

The difference in the sums are due to 2 things - Click&Buy and POL probably don't use identical rate of exchange, and also as you can see, Click&Buy charged me 2 small amounts when I verified the account, which then was credited my account with them.

And let me add that in all the years I have played this game, I have never had ANY payment issues whatsoever.

---

Quote:

---

I was on a call with a couple of friends on skype last night, one successfully transferred his account, one was in the process of TRYING to work out CnB and Paypal (without success at the end), and me waiting for SE to add Direct Payment. Then we had a conversation on what games should we try, and any SE games wasn't in our minds, our conclusion was, wait until TERA comes out while we try RIFT. XD Your business decisions lately was driving us away.

---

This exactly where I and some friends are atm, looking through whats out there to move to. If PSO2 or Tera were out now we would probably be already gone cause of the stupid changes with Square, as it is we are still looking. Rift is a possibility though if I get anymore annoyed over trying to throw money at SquareEnix.

Quote:

---

Originally Posted by Runespider

This exactly where I and some friends are atm, looking through whats out there to move to. If PSO2 or Tera were out now we would probably be already gone cause of the stupid changes with Square, as it is we are still looking. Rift is a possibility though if I get anymore annoyed over trying to throw money at SquareEnix.

---

Well, I just wanna bring out a point that, even if someone successfully transferred their account and with no issue with CnB nor Playspan, if couple of their friends can't play, they will leave too.

PS: PSO2 is a good choice too, I love PSO on Dreamcast XD.

Quote:

---

Originally Posted by Niyariko

PS: PSO2 is a good choice too, I love PSO on Dreamcast XD.

---

I still have my trusty Dreamcast... may have to boot that up soon. That's something else which some people may end up doing... this whole debacle may give many people the wrong impression about SE in general and could conceivably inhibit future sales of games/products with SE's logo on them.

Honestly, I do hope this gets sorted out in the next week or so... but knowing our luck, probably won't. Still... have a few games coming up I can spend my time (and money) on... money which would've gone to SE.

Quote:

---

PS: PSO2 is a good choice too, I love PSO on Dreamcast XD.

---

I loved it too! Played it for quite a few years so I have high hopes for PSO2, especially after watching the videos, I think it might actually come out before Tera the way it appears to be going.

Quote:

---

Originally Posted by Octaviane

Another question SE is going to have to address is why, when people call Customer Service, they are kept on hold for an indiscriminate amount of time, then get the message that no-one is available to talk to them, please call back later. It's been said before and I repeat, a 24/7 game needs 24/7 support.

"It's 9 of the clock and all is (NOT) well! Do you know where your SE representatives are?"

---

eh, I dunno if they have to go that far, but at least customer service in timezones that make sense for said countries.

Even Blizzard doesn't have 24/7 customer service. Not to say everyone has to be like Bliz, but they do know what they're doing (unlike SE) and considering how much money they make off of WoW, if even they don't see a need it kinda says something.

My wife and I aren't transferring any of our accounts over until there is a direct bill to a CC option like there has been for us both for the last 7 and a half years. I refuse to use click&buy, and I'm also not going to overpay for the game with Crysta and be forced to give my CC info to a 3rd party for the "privilege" or overpaying with said Crysta.

If/when SE gets their head out of their ass on this whole billing debacle, we might come back. Until then, I have plenty of games I've neglected over the years that I could be playing for free.

t(-.-t)