they're probly running around with their heads cut off or butts on fire (possibly both) just trying to cover the billing snafus that just happened.
Which does not bode well for us....each day they have to focus on what went wrong with the new billing procedures may be a day's delay looking into bringing a direct payment option into play.
hope they've stocked up on the Red Bull... it's gonna be a loooong week for those guys.