Yeah, if I had that much to type out I just wouldn't post...
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Hi. Testimony here. Click and Buy worked just fine for me, only it takes 10 minutes for the page to load through Square Enix's account management page. I have since had no problems with Click and Buy, but I recognize that others are, and my distrust of the company has increased to the point at which I would like Square Enix to revise and reform their payment options as quickly as possible so that I can immediately and forever end my patronage of Click and Buy. I would like to once again be able to pay Square Enix directly as I did through PlayOnline.
we are not only forced to give our cc info to some third party (and apparently shady) company for automated payments but now players with EU SE IDs are also forced to pay about 1.4 times more at current exchange rate just because we had to get an EU SE account for one reason or another. 13 euros for 1 character while NA SE ID players pay 13 us dollars? or if we go the crysta route; 1 euro for 100 crysta while NAs pay 1 us dollars? really? REALLY? it is almost like SE thinks that EU players are all so rich that they wouldn't even care about the difference (which is huge for most people)? is it really so hard to get our money in the same currency? the exchange fees we would pay is nothing compared to this....scam.
sorry but we are not some cows to milk. why would i pay a lot more than i should? we are simply being overcharged to compensate their financial losses as much as possible even if it would only cover a very small part (better than nothing eh?) but they are just shooting at their own feet. trying to cover their failure with ffxiv with even more failure in ffxi. just to give an example; they made people buy crysta for xiv and crysta expires in 2 years, god know when xiv stops being free. what about the interest of said money lying idle in a crysta account? or now in ffxi technically i have to buy 15 crysta for every month and 2 euros worth of crysta carries over everytime till i can pay for another month after 7 months but who knows i will be still playing after 7 months?
in short, we are being screwed from whatever angle you are looking at it. i am sure some ignorant fools will laugh at me for this rage but this is needed to push some common sense into their heads.
If people would simply do a little research, actually read and digest what others have posted, and wouldn't go around claiming people are wrong when they clearly are right... then I wouldn't need to be so thorough in my posts, now would I.
Case in point, on the Crysta debaters...I think EVERYONE should read this quick post. I think it will provide some much needed clarity:
http://ffxi.allakhazam.com/forum.htm...3&h=50&p=7#329
in a nutshell; all your crysta are belong to us. oh and we can ban you for being inactive for over "a" year without prior notification because it is too hard to keep your account information in the depths of our server machines ^.^
btw i don't know if that user agreement is up to date and this web page is outdated but according to this; [ http://www.square-enix.com/eu/en/acc...ta/charge.html ] crysta do expire in 2 years while that agreement from the first link says they dont unless SE shutdown the service (and of course without any refunds or transfer or w/e).
Yeah.. your looking at one for the EU region, so probably plays by slightly different rules.
That post on alla is pointing to the NA version of the Square Enix Account System.
I found the current US one just now by going to the SE Account Management System main page, clicking the "Service Agreement" link at the bottom, then clicking the link for "SQUARE ENIX ACCOUNT TERMS OF USE". At quick glance, it appears to be the same document (or says the same thing rather):
http://account.square-enix.com/agreement/us/#
Quote:
(g) No Cash Refunds
Except as required by law, Registered Users have no right to receive a cash refund for unused Crysta.
If a third party obtains access to a Square Enix Account by use of a Registered Users’ Square Enix ID and password, the Registered User must notify SQUARE ENIX immediately in order to be eligible for any possible remedial action by SQUARE ENIX. SQUARE ENIX will investigate any claim of a compromised Square Enix Account and, in its sole discretion, may add some Crysta to the balance if the third party depleted the Square Enix Account without authorization. SQUARE ENIX will not add Crysta if the Registered User did not take appropriate steps to protect a Square Enix ID and password from third parties, including members of the Registered User’s household.
(h) Expiration of Crysta and Termination of the Crysta System
Except as set forth in Section 4(b), Crysta do not expire, but SQUARE ENIX reserves the right to alter or terminate the Crysta System at any time without notice. In other words, Registered Users may redeem Crysta for as long as SQUARE ENIX chooses to make Crysta redeemable for products and services, which SQUARE ENIX has no obligation to do. Accordingly, we encourage Registered Users to redeem Crysta sooner rather than later.
(i) Improper Acquisition/Usage of Crysta
Registered User agrees that SQUARE ENIX has the absolute right to manage and regulate the Crysta System in its sole discretion. If SQUARE ENIX suspects any fraudulent, abusive or unlawful activity with respect to a Registered User’s Crysta balance, then SQUARE ENIX may reduce or liquidate the Registered Users’ Crysta balance, or deactivate, suspend or terminate access thereto.
(j) Termination of Square Enix Account
If a Registered User (a) is banned for any reason, including violation of the Agreement, or (b) voluntarily terminates the Registered User’s Square Enix Account, SQUARE ENIX reserves the right to delete the Square Enix Account and all Crysta permanently.
(k) Changes to the Crysta System
SQUARE ENIX reserves the right to change the way that the Crysta System operates, or to terminate the Crysta System altogether, at any time, in its sole discretion, without notice. Any such changes shall take effect immediately upon posting of the change.
(l) Crysta and Virtual Goods Waiver
BY ACCEPTANCE OF THIS AGREEMENT OR USE OF THE CRYSTA SYSTEM, REGISTERED USERS AGREE NOT TO ASSERT OR BRING ANY CLAIM OR SUIT AGAINST SQUARE ENIX, ITS AFFILIATES, ITS BACK-END SERVICE PROVIDER, OR THEIR EMPLOYEES, ARISING OUT OF OR RELATED TO CRYSTA OR THE CRYSTA SYSTEM, INCLUDING BUT NOT LIMITED TO, ANY CLAIM WHICH IS BASED ON A THEORY THAT REGISTERED USERS "OWN" CRYSTA OR ANY VIRTUAL GOODS IN ANY GAME OR SERVICE OFFERED BY SQUARE ENIX OR ITS AFFILIATES, OR THAT REGISTERED USERS LOST THE "VALUE" OF VIRTUAL GOODS OR CRYSTA AS A RESULT OF CRYSTA DELETION OR ACCOUNT TERMINATION BY SQUARE ENIX, OR FOR ANY MODIFICATIONS IN THE AMOUNT OF CRYSTA REQUIRED TO ACCESS CERTAIN GOODS OR SERVICES, OR THE REMOVAL OF ACCESS TO ANY GOODS/SERVICES, OR FOR ANY MALFUNCTIONS AND/OR "BUGS" IN SQUARE ENIX’S GOODS AND SERVICES, INCLUDING THE CRYSTA SYSTEM.
(m) Issuance of Crysta
SQUARE ENIX will be the sole issuing authority for Crysta in the United States and Canada and Crysta purchased from SQUARE ENIX may only be redeemed by Registered Users for the purchase of products and/or online services offered by SQUARE ENIX and no other affiliate of SQUARE ENIX.
4. Cancellations or Termination
Upon termination by you or upon notice of termination by SQUARE ENIX you must immediately cease all use of the Service. (a) Cancellation by You
You may cancel your registration to the Services at any time by providing the necessary information to Square Enix and following the procedures here. Upon SQUARE ENIX's receipt of your cancellation request, including the necessary and complete information required by SQUARE ENIX, your Square Enix Account will be terminated within a reasonable period of time. Upon cancellation of your Registration, any information in your Square Enix Account will be deleted and may not be recoverable. However, SQUARE ENIX reserves the right to maintain your account information for our records for a period of time, including payment history.
(b) Termination by SQUARE ENIX
SQUARE ENIX reserves the right, in its sole discretion, to restrict, suspend, or terminate your access to all or any part of the Website or Services at any time, or to terminate your registration for any or no reason, with or without prior notice. SQUARE ENIX will not be responsible for any losses, damages, claims and/or actions of any kind, either directly or indirectly related to or arising from the restriction, suspension, or termination of access to the Website or Services.
A Registered User may automatically lose access to their Square Enix Account without prior notification if SQUARE ENIX determines the Registered User has (i) been inactive for over one (1) year; (ii) failed to pay applicable fees or charges; or (iii) engaged in any of the "Prohibited Uses" outlined below. In such a case (iii), SQUARE ENIX may also deny a Registered User future use of the Website or Services in its sole discretion.
Just saying, Raist, I don't wanna have to type it, I'm glad you did.
@Rosina: I wasn't trying to be insulting or verbally abusive towards you. Just stating my own observations/research I've made. You have stated quite often which method of payment you are using, and that's fine. If that works for you, go for it.
Like I said, as a family member had bad dealings with Clickandbuy, and the amount of information I was asked to provide myself, there is no way I'll do such a thing or have any dealings with this company. Add in that Crysta isn't legally accepted in ALL countries yet. As RAIST and others have quoted...
For example, Australian gamers can't purchase Crysta by any of the means SE has available, as it hasn't been legally approved as a viable payment method. Should Australian gamers be penalised by not being able to play the game, due to SE not ensuring that Crysta is available here (or for that matter, in all countries) before forcing this change of payment?Quote:
*Depending on your country of residence, Crysta may not be available.
*Square Enix Crysta will become available in more countries as they are legally approved.
Also, the ultimate gamer cards aren't available here either, though I will admit a game store I go to (and explained this situation) are looking into seeing IF they can import them. If they can, that's great... but if they can't, same outcome as above.
Once again, I find myself not just agreeing, but praising RAIST for the research he/she has made into the validity of extending the direct debit/payment via credit/debit card directly to SE. He/she has explained in length, that the groundwork for a direct payment system is setup as the Japanese players can still use this option, as well as Crysta and the game cards. Why shouldn't the rest of the world be allowed the same courtesy?
Some may say how it opens SE up to possible lawsuits for stolen funds etc... when a simple solution to that would be to authorise all direct debits you have and have a set amount set aside in your account for those payments to come from. When my wage goes into my account, I have authorised my bank to set aside some of the funds for payment only to the companies I have informed the bank to authorise direct payment from. All that, can take about a minute to two minutes to set up, and you're done.
Rosina, please understand, I'm not 'attacking you' or anything like that. I'm trying to explain to you how some of the gamer base are affected by this, and in some cases, honestly don't know what to do. Is it so hard to understand this?