Originally Posted by
Alhanelem
Feynman, the problem you are most likely having is you did not download the updated installer that is compatible with windows Vista/7, which is happily provided by SE on their website. Their support staff told you it's not supported because it isn't. It's not because it won't work- it will. It just means "We don't want to deal with this because we didn't design the game for it. It might work or it might not, but we don't know and we can't help you if you try." However, the reason you are having problems is nothing to do with this- they just couldn't tell you that simply because of your OS. Download the updated playonline viewer from the official site, and you should be able to install it just fine. (Even later collections of the game do not seem to include the updated viewer installer)