I actually refuse to play any other square enix titles now. I have a lot of time / effort / money invested in my FFXI characters, but I will never invest in another game from a company that treats paying customers this way. It's crazy that they keep making these BS excuses.
I work for a nation wide insurance company. Can you imagine the fallout that would occur if the director of my company released a press release to paying customers saying "Oh hey guys thanks for being paying customers all this time. Sorry about all your hurricane losses, but we only have like 4 people working on your claims (and there are thousands of claims) because we rerouted all the money you've been paying us into building out a new program to provide insurance to astronaut donkeys, so just hang in there (or tread water) a few more years and be patient while we have a few casual meetings and think about stuff."?
