They could, but they won't, because the price varies more than FFXIV. FFXIV has 4 subscription prices, depending on whether you buy 1 or 8 character slots, and whether you are Legacy or not. They only sell a card for the full subscription for non-Legacy pricing. FFXI has a variable fee for every amount of characters you could have $12.95-27.95, so 16 different fees. Since more people play multiple characters, there is no standard they could do to activate an account for everyone. They COULD just do Crysta cards to cover all of their games, like Steam, PSN, and Xbox Live do for their cards...
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05-20-2015, 04:57 AMbungiefanNA
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05-20-2015, 05:42 AMBobbinT
errr... I think it's kinda the same on both XI & XIV, legacies or not. ^^;
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03-18-2016, 10:18 AMBelmonts
Bump, the history repeats itself...
I noticed SE changed its Credit Card/Crysta Buying system recently. And now the 401 error happened to me... I mean... omg...
Should I lose all hope of being able to pay you guys? I mean... how ridiculous does that sound in the first place. Again they may blame the bank but after struggling with SE payment site I made other purchases online on another sites and I have no problem whatsoever.
Hope the reps can tell us if they are addressing the issue because I'm sure I am not the only one with this issue atm
And no, I've dealt with SE customer service in the past and is futile, which is why I post a bump in here... -
03-18-2016, 11:04 AMCalipso
They never did fix or address the 401 problem, all they did was re-add paypal as a payment option.
Knowing SE and especially at this point in the game, I wouldn't expect them to address or ever fix this issue. Or likely they thought it was working as intended and didn't think it needed fixing.
You should be able to add Crysta using Paypal. You won't get any errors with paypal. If for whatever reason you can't use Paypal then you're probably totally out of luck. Just read through this thread for tips (make sure you're inputting information EXACTLY etc etc) and don't spam your payment if you get 401s because you'll just lock yourself out longer. :( I was personally locked out of the game for something like 2.5-3 months before they finally re-added Paypal. -
03-18-2016, 01:05 PMBelmontsUgh... A man can dream, can't I? *sigh*Quote:
Originally Posted by Calipso
Anyways, I do have a Paypal account, but some years ago, because a messy, rushy registration from my part, the only CC I have was blocked by paypal, which is the same I use to buy crysta.
My only hope is to link my bank account directly to Paypal, and it will take from 3 to 5 days.
I hope I don't get any more crap in the meantime... -
03-19-2016, 04:17 AMBelmonts
Really SE?? Really???
Totally different bank credit card, plenty of credit, now is not Visa but MasterCard and you guys still give me 401 error?
I'm sorry but you guys must do something about this new "ingenico" system, unless you don't want money, which it seems to be the whole discussion of this thread...
I'll wait 3-5 days to paypal gets my transfer so I can pay you.
Wow, just wow... We really like your game to keep on struggling like that...
Really hope you guys care and do something.
Thank you...
P.S. If we ever get a moderator invite to make a ticket to address this problem to SE customer service, please don't bother and read all this 20 pages thread to realize is pointless and futile. -
03-19-2016, 05:55 PMBelmonts
Last update:
Well, I'm pretty much done for... The reason?? As I previously posted, I do not have a credit card since PayPal blocked mine long time ago.
My only hope was adding cash directly to my PayPal account so when I was about to pay for the Crysta you guys took the money.
What happens? Square Enix requested PayPal to only accept transactions if the PayPal account owner has a credit card linked to the account, you cannot use your balance, which is cash pretty much. (Yes, SE requested it, because depending if they ask it or not, some sites only takes your balance first or ask you what to do, but no... SE must ask you to use a credit card)
I mean, seriously.... *refrains from using profanity* what is wrong with you guys...
Totally unfair and uncool, I'm greatly disappointed and I'm locked out till this get fixed... So maybe I'm done... for the months to come.
An apology to my LS, I won't be able to log in for a long while. -
03-20-2016, 12:44 AMCatmato
Have you tried just registering a payment method instead of trying to buy crysta?
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03-20-2016, 01:57 AMAlhanelemIt's not the same, XIV has different price tiers, and doesn't have fees for multiple character slots. A time card for FFXI would have to be more like a gift card with a set value (probably equal to 2 months of subscribing with one character) in order for everyone to be able to use it as payment.Quote:
Originally Posted by BobbinT
I think that's the exact reason FFXI never had time cards (Not even in Japan), because FFXI's fee structure more complex than most MMOs.
(For a short period of time though, SE did offer multiple-month subscription options for FFXI, but I cannot understand why this was a limitred time thing...)
That aside, having seen threads like this more than once makes it seem like I was fortunate to never have payment issues with FFXI... -
03-20-2016, 02:04 AMBelmontsI tried with different bank credit cards, and with both I were able to pay other stuff online (just did it yesterday).Quote:
Originally Posted by Catmato
Final Update: One PayPal representative called me this morning, they were extremely helpful and they unblocked my credit card, I registered it and even I was able to use my balance instead of the card, so problem solved. Thank you, PayPal.
On the other hand, I really wish SE fix this new "Ingenico" system because, I'm 100% sure I'm not the only one who was suffering this.
Thanks for all your replies, Catmato, they helped. -
03-20-2016, 02:07 AMAlhanelemI'm actually kind of impressed at your paypal experience. That goes far beyond what I typically expect of them (Which isn't much based on issues I've had while using Ebay). Maybe they're improving.Quote:
Originally Posted by Belmonts
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03-20-2016, 08:44 AMStompaI've paid for Crysta using Paypal every single month since SE enabled this payment option. Payments are instant and reliable and secure. I consider SE adding the Paypal option as one of their finest QOL improvements since FFXI was launched.Quote:
Originally Posted by Alhanelem
My bank account and SE account are registered in the UK, where I am based and have my main home. But my job has global offices, Asia Africa Middle East etc. and in the past I often found myself trying to pay for FFXI while away from my home nation. This led to the card being rejected by Click&Buy on the POL site, and me being unable to pay for FFXI. Even after Click&Buy/POL ended, I still had trouble using my UK card for crysta payments while working abroad.
PAYPAL is global payment and reflects the global marketplace, and the global working patterns of modern adults. For this reason I applaud SE for accepting this payment, so that FFXI fans can continue to pay for and enjoy their favourite game while being away from their home nations. -
03-20-2016, 01:29 PMAlhanelemIt's not that I had issues with the payment system in general, it's that I had really poor experiences with paypal support. They had at one time introduced some sort of new account link function between them and ebay and when I went ot buy something they asked me about this, and I'm like sure, link the accounts. A payment for what I was purchasing went through without any confirmation or chance to choose the funding source like I usually do (When I thought I was just linking my account), and the payment went through on the wrong funding source so I had to arrange a refund with the seller and then pay the correct amount using the payment I intended to use. I tried to get help from paypal first and they didn't seem to have a clue what was going on. This was like a year ago or so. I haven't had major issues since, but that was a very frustrating experience, both for me and for the seller I was interacting with.Quote:
I've paid for Crysta using Paypal every single month since SE enabled this payment option. Payments are instant and reliable and secure. I consider SE adding the Paypal option as one of their finest QOL improvements since FFXI was launched.
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04-19-2024, 05:58 AMDihlyte
I'm also now getting the 401 error.
It is not a major deal, but for a company that seems to be focused on making money, they sure do not like receiving money.
It would be nice if contacting support and telling them the issue, providing proper information, could easily resolve the issue, but it seems that isn't always the answer. -
04-19-2024, 07:36 AMDragoyThis topic is quite well aged, so it might not be relevant to the the now (might of course still be related).Quote:
Originally Posted by Dihlyte
In any case, there was a mention of changes [1] that may or may not be relevant. They did state it would take place on April 23 2024 though, which is not here yet... but I do wonder if it might be related to that.
I've had my own share of them "not taking the money I try to throw at them", but this isn't one of those... yet.
Can only wish the bestest of luck!
1. http://www.playonline.com/ff11eu/pol...ews27172.shtml