Regarding Destrier Beret Redemption Issues

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Originally Posted by NOC_NA

Current Known Issues (Jul. 13): Follow-up

During the past month, players were unable to receive the Destrier Beret from the Festive Moogle, despite having registered a campaign code via the Square Enix Account Management System.

We are happy to announce that the issue has been resolved at 0:00 on Jul. 26, 2012 (PDT).

New players will be able to receive the Destrier Beret from the Festive Moogle by following the normal steps for campaign code registration. Players who have already redeemed their codes will be able to receive the item by speaking to the Festive Moogle.

We deeply apologize for any inconvenience this issue may have caused and thank you for your patience.

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That was a joke right cause i'm still missing 2.

Hey guys, I made a thread yesterday about still not being able to get the Beret after the fix, but I tried again today and I was able to get it! Just wanted to let you know to keep trying, it might take a day or two but you might get them soon!

Still no beret for me either. This is getting ridiculous.

P.S. For anyone interested, when I asked support how to file a complaint they directed me here:
https://support.na.square-enix.com/f...la=1&p=0&fo=41

Or go to the support page and hit Contact > Feed Back > Submit Feedback

It will probably be ignored but at least you'll feel better. -.-

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Originally Posted by VentusInvictus

at this point in-game compensation or playtime compensation should be issued.

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Seriously though. Give us something, ANYTHING. Just something to show that SE cares about their customers enough to do something other than give us boilerplate responses of "We're working on it."

I was able to get mine after the update. Thanks!

Still waiting here too =/ haven't played since the cap was still 75 and wanted to give it another shot cause of the deal on price but eh. Too good to be true.

I can't get mine either. This is becoming extremely frustrating.

Tried again... still nothing after the update.
Characters: Vosh and Alixy
Server: Sylph

:(

Still waiting here..........evrery day i check festive moogle.....hope hope...nothing

No luck for me either :(

I'm gonna call support on Monday and pester em a bit :D