I also got charged an "International purchase transaction fee" of 47 cents. If this was a charge by my bank, or click and buy doesn't matter. What matters is the fact that now, since SE is trying to cut costs by using a third party billing system, I actually have to pay MORE! Now rather than paying $15.95 a month I have to pay $16.42 a month. 15.95 x 12 =191.40/year: 16.42 x 12 = 197.04/year. With click and buy im gonna have to pay almost $6 more per year to play this. Unless SE offers more billing options than crysta and clickandbuy, I may have no other options but to close my account. In the words of Five Finger Death Punch's new song Under and Over It "Sael laveve, adios, good riddance, 'screw' you". *edited for profanity*.
Good work SE, while trying to cut costs, you end up losing as much as you would have gained. Maybe you need to go back to economics and get a refresher course on the biggest law. Money not earned is ALWAYS money lost.
Click & Buy charges "international processing fee"!
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08-07-2011, 02:43 AMAnethia
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08-07-2011, 02:47 AMTamoaQuote:
Originally Posted by Rosina
Bolded part no. 1: Not necessarily. If it's an international transaction fee charged by their bank, and they use different banks, the fees don't have to be identical.
Bolded part no. 2: Maybe not, but SE has control over the information they give us, and it seems they have been giving out false information. At the very least they should have said something along the lines of "certain banks can possibly charge an international transaction fee when using the Click&Buy option, please contact your bank for further information".
11 cents is nothing. But that's not the point here. People are upset for several reasons, and it all adds up. And we have every right to rage if we feel like it, SE isn't a live individual who's having their feelings hurt that we are attacking on this forum, it's a business. It really is beyond me why it bothers you so much that people here are angry with a business. -
08-07-2011, 03:41 AMSelzak
No one thinks that SE is charging this additional fee directly, but the point is that the new billing system is producing additional fees that were not a part of the old system. Either way you cut it (CnB or Crysta), you will be paying more than the cost of a monthly subscription for your monthly subscription.
For some people (most of us who work for a living and pay our own subscription costs), whether this is an additional $.25 or $2.00, it's still an additional cost that was forced upon us and that we were lied to about.
You have absolutely no idea what you are talking about; which in itself might be bearable if you didn't have such a thick skull.Quote:
Originally Posted by Rosina
Virtually every single thing that you've posted over the past couple of weeks has been false (even proven so) and yet you just keep on going like everyone else has something to learn. -
08-07-2011, 04:42 AMKalillaThought it was funny :rolleyes:Quote:
Originally Posted by Bayohne
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08-07-2011, 04:58 AMRAIST
Joe Friday, Dragnet (1951-1954)
Prior to the biling changes implemented in late July, 2011, customers were able to pay SE directly with their 3DS enabled credit cards through a Regional CC Processing system that avoided any additional fees so they were able to pay SE exactly what they were contractually obligated to do (billing errors not withstanding)Quote:
All we want are the facts ma'am.....And all we know are the facts ma'am
Prior to implementing said billing changes, SE made several announcements implying this option would be maintained for all players with said 3DS enabled credit cards.
Post implementation, it was discovered that in fact this method was only extended to players in the Japan Region ONLY.
Post implementation, those players outside the Japan Region who conducted transfers to be in the new billing system were left only options that have resulted in them incurring additional up-front costs in order to pay SE what they are contractionally obligated to do, be that either for using the Click&Buy service for processing credit card payments or using the alternative Crysta method of payment.
It has also been discovered that in addition to Japanese players being able to pay SE directly with their credit cards as they had been prior to these billing system changes, they are also able to purchase Crysta in the exact increments required to cover their fees to SE, whereas other regions are required to purchase Crysta in multiples of $5 USD which prevents those players from also purchasing Crysta in the exact amount required to meet their contractual financial obligation to SE.
Thus, it has been determined that players in the Japan Region have suffered no additional costs in order to pay SE for services as was implied would be possible by SE's disclosures concerning the billing changes, while some players outside the Japan Region have indeed incurred additional costs in order to pay SE for what they are contractually obligated to pay which is not in agreement with the aforementioned disclosures that implied they would still be able to use the same method of payment via a 3DS enabled credit card that had incurred no such additional cost to the player prior to these billing system changes.
In short, ma'am....non-JP players are potentially getting the shaft in this deal.
Just the facts ma'am. -
08-07-2011, 05:30 AMKimble
Honestly, for those that have a problem with it, just quit the game. If enough people quit, im sure they will get the message. Countless threads have been made about this, and they have already acknowledged it and said they were looking into different methods.
At this point, nothing you can do but not pay them if you are unhappy with them. -
08-07-2011, 05:36 AMRAISTWe are leaving the game. Many have no choice in the matter, as they are being frozen out of any method to pay.Quote:
Originally Posted by Kimble
And, no... they haven't addressed it.
The charge is the discrimination (or exclusion if you want to be more PC) of the non-JP players from a specific payment method that has been the standard for nearly a decade.
THIS has NOT been addressed. All they said is they are looking at ways to improve the billing system. They've been saying that SINCE THE ISSUE CAME UP WITH FFXIV. -
08-07-2011, 06:25 AMMalamasalaI'm not surprised.Quote:
They've been saying that SINCE THE ISSUE CAME UP WITH FFXIV.
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08-07-2011, 07:21 AMSp1cyryanQuote:
Originally Posted by Rosina
I love how you are sheepishly okay with this as well as pretty much any inconvenience the community undergoes. You have the biggest bullsh*t tolerance threshold of anyone here. What exactly does it take for you to be against something? Does it have to be $100? Do we have to sign up for a third party for a third party for a third party? Where exactly do you draw the line and stop being an apologist?Quote:
Originally Posted by Rosina
It does not matter if it is only one red cent it is still ridiculous. Not only are we subject to this garbage change of taking away direct billing, giving us indirect amounts of crystal, and being subject to a third party like C&B, but we get an "international processing fee" on top of that third party. -
08-07-2011, 08:49 AMFelren
I'm really getting tired of viewing the same few names white knighting on every thread related to this...
Even if its a penny extra, it does matter. Not so much because its a penny, but because its a penny we didn't know that would be pulled out of our pocket.
I wouldn't blame the bank on this one... and honestly paying monthly for a MMO shouldn't be something you have to think about when considering a bank, it really shouldn't be this hard to pay someone >.>.... C&B really wasn't a good idea on SE's part.
And Crysta I wouldn't mind doing if you could buy a month's fee at a time, but the set incremental value kind of currency I've only usually seen done in free to play MMOs which are out to get you in the first place with that system, and it really doesn't belong in a monthly MMO.