Formal petition: Change the billing method or lose your playerbase.

+1 Quitting

Quote:

---

Originally Posted by Tsukino_Kaji

Maybe(I can dream.) they are using this turn over to weed out console users(Mostly the PS2 ones.) as you now have no choice but you have something with a web browser in order to pay for your account.

---

If that were the case they could have taken CC info outside of Japan on the web browser. :X Mostly I think this is yet another instance of SE not thinking about their playerbase at all while making a bad decision. It will be interesting to see how many people quit and how many others perpetually forget to replenish their crysta every month (and how much money is lost from having fewer subscribers with gaps in their playtime).

Quote:

---

Originally Posted by Romanova

ya I know, just tired of them spamming this statement without anything to back it up.

Really they were probably still using there daddy's CC card for that too and registered for C&B and forgot about it.

---

i was corrected because the click and buy logo did not load on my ps2 when I hit that option by mistake.
I already have my ffxiv account payment as crysta and planh on buying the cards since I do not need to a debit card. I haven't used my dads debit card to pay for ffxi in a long time. My boyfriend was paying after I had a hard time keeping my account active due to how dumb some of the bank tellers were or an SE glitch.

Quote:

---

Originally Posted by Rosina

or just set up account with ultimate pay and use paypal to buy crysta. Learn to read and do research so much rage over lack of research.

---

I've have never witnessed so much ironic ignorance in my life. Why do you keep posting shit that's either dismissing, disregarding, or flat out misunderstanding the facts...followed by "learn to read and do research", which is the ironic part. It's every single thread and I don't know if you're joking or not at this point.

Quote:

---

Originally Posted by Selzak

I've have never witnessed so much ironic ignorance in my life. Why do you keep posting shit that's either dismissing, disregarding, or flat out misunderstanding the facts...followed by "learn to read and do research", which is the ironic part. It's every single thread and I don't know if you're joking or not at this point.

---

I've come to the conclusion that she's genuinely clueless and thinks she's doing us a favor.

And... here is another reason NOT to use C&B. A snag posted on another forum. Catwho, a US player (1 state away from me, and uses the same bank I do) used C&B and got slapped with a fee from his bank because the new payment method is no longer using a US based bank and is being FORCED to go through an international vendor now:

http://ffxi.allakhazam.com/forum.htm...3&h=50&p=5#219

Quote:

---

Well, just hit my first snag. My bank charged me an extra 60 cents for buying $20 worth of Crysta via Click and Buy, calling it an international transaction. I had no warning from Click and Buy or from SE that there would be the extra charge.

---

Quote:

---

Originally Posted by Dauntless

I've come to the conclusion that she's genuinely clueless and thinks she's doing us a favor.

---

I think there's more people raging over her than the new payment systems at this point.

Way to create MOAR rage when you were raging against the rage in order to try to stop the rage.

Quote:

---

Originally Posted by Chuchuroon

I think there's more people raging over her than the new payment systems at this point.

Way to create MOAR rage when you were raging against the rage in order to try to stop the rage.

---

That is how mobs work though.

Quote:

---

Originally Posted by Korpg

That is how mobs work though.

---

What kind of mob are we? Quadavs? Yagudos? I think we can all agree that Goblins and Moblins would be totally awesome.

But please don't tell us we're crawlers or something. :< At least a form of beastmen!

Quote:

---

Originally Posted by Meyi

What kind of mob are we? Quadavs? Yagudos? I think we can all agree that Goblins and Moblins would be totally awesome.

But please don't tell us we're crawlers or something. :< At least a form of beastmen!

---

I see what you did there...

May have stumbled on something about C&B. There might actually be a specific reason why some financial institutions are rejecting them, just haven't been able to get further details as it looks like the site I was in just hit a maintenance window while I was on it.

Click&Buy is stating they are authorised and regulated by the FSA UK:

Quote:

---

ClickandBuy International Limited is authorised and regulated by the Financial Services Authority in the United Kingdom. (Register Number: 454127)

---

http://www.clickandbuy.com/EU/en/sa/...bereich=surfer

So out of curiosity I went to pull up their reports on them, but can't get any real info on them just yet as it looks like they've started stopping some webapps for maintenance or something while I was browsing. This particular one went offline just after I pulled it up, but the first page from my search was still in my cached pages so I was able to grab at least their basic info:

http://www.fsa.gov.uk/Pages/register/index.shtml
searched on firm registration number: 454127

Quote:

---

Basic details for:
454127 - ClickandBuy International Limited

Current status: No longer Authorised
Effective Date: 01/07/2011
Tied Agent:
Undertakes Insurance Mediation:
Registered under Money Laundering Regulations:
Address: Lincoln House
137/143 Hammersmith Road
London
W14 0QL

Phone:
Fax:
Email:
Website:
44 020 7605 0670
44 020 7751 1848
No e-mail supplied
www.clickandbuy.com

Notices:
Other information: The firm now has an e-money record. Please check the e-money link for more information.

---

Clicked the e-money link and that's when pages started coming up as unavailable. Guess I hit it right when they were taking things down.

Interesting that their basic info states they are not authorised. Which is a little concerning as they are still claiming on their site that they are authorised.

When you go to the FSA's detail on status entries, it simply states

Quote:

---

No longer authorised
A firm is no longer allowed to carry out certain types of business that we regulate.

---

http://www.fsa.gov.uk/pages/Register...us/index.shtml

Which makes me even more curious about just what they are no longer authorized to do, and why. Wish I could get at the reports to get more info.

What really upsets me is that Japanese players can keep paying with credit cards!

Quote:

---

Originally Posted by Pawkeshup

What really upsets me is that Japanese players can keep paying with credit cards!

---

Coz they can't afford to loose any of the JP players ;)

Anyone care to explain to me why my thread totaling the money that will be lost from players walking away from the new billing system unless they allow direct billing was deleted?

Does this mean they are allowing direct billing?! If it does not then some mod really did a bad job in my opinion.

hehe...the dirty little secret was out....and

YOU CAN'T HANDLE THE TRUTH!!!


Surprised I haven't gotten an email from them for continually bringing up the JP directpay debaucle.

CONSPIRACY!!!

I support the paypal initiative for billing.

Just a hilarious thought.. What if this was all just a way to get more people to join the forums and make SE accounts?

omg... if they were that desperate, then they may beyond all hope.....

Quote:

---

Originally Posted by RAIST

omg... if they were that desperate, then they may beyond all hope.....

---

Or if they are just trolling us.

There is no PM function to ask about why such an innocent thread was deleted huh?

I wonder if SE realizes that deleting all the complaints about the billing system in an attempt to pretend nothing is going on only makes people that have problems angrier instead of solving anything?

Today marks the first time in 7 years my account has been deactivated.

They deleted a thread?

Cool, now we're oppressed. And now we're martyrs. And now we have the right to overthrow the system in a revolution.

Cool.

Quote:

---

Originally Posted by Dauntless

They deleted a thread?

Cool, now we're oppressed. And now we're martyrs. And now we have the right to overthrow the system in a revolution.

Cool.

---

VIVA LA REVOLUCION!!!!!!!

You guys know that you don't HAVE to use Click'n Cry. That crysta system is useful actually. Spend 20 bucks on a game card at the local gas station, pay for account here... I'm sure it's been said before, but the crysta system is perfectly fine.

If paying 2$ extra to cover your account is really breaking you guys I think you have bigger issues to worry about then playing an online game. This is ridiculous for the level of complaints.

ppl are overreacting to this....is it annoying? sure, but is it worth 700+ responses of rage and omg I'm gonna quit? not hardly.

Quote:

---

Originally Posted by Mizuharu

You guys know that you don't HAVE to use Click'n Cry. That crysta system is useful actually. Spend 20 bucks on a game card at the local gas station, pay for account here... I'm sure it's been said before, but the crysta system is perfectly fine.

---

Crysta system will be fine when we can pay the exact amount of our monthly service fee. Until then it's a scam.

Quote:

---

Originally Posted by Hioki

If paying 2$ extra to cover your account is really breaking you guys I think you have bigger issues to worry about then playing an online game. This is ridiculous for the level of complaints.

---

So can I pay SE less than the monthly fee every month since we obviously aren't going to follow the agreed upon price?

Someone called for more paladin reinforcements. This business just got serious!

Quote:

---

Originally Posted by Mizuharu

You guys know that you don't HAVE to use Click'n Cry. That crysta system is useful actually. Spend 20 bucks on a game card at the local gas station, pay for account here... I'm sure it's been said before, but the crysta system is perfectly fine.

---

Not all regions have access to it though. I myself can't buy those game cards here. I haven't been able to find a store that carries them.

Quote:

---

Originally Posted by Mizuharu

You guys know that you don't HAVE to use Click'n Cry. That crysta system is useful actually. Spend 20 bucks on a game card at the local gas station, pay for account here... I'm sure it's been said before, but the crysta system is perfectly fine.

---

Actually, it would be $21.20 here because of local taxes (6%). Someone else posted a 9.5% taxation in their area. Just saying...buying cards will always mean you overspend in comparison to directbill via credit card.

Which is the REAL issue people are upset about...being FORCED out of using the optimal solution for many with NO explanation for why they have kept it for one specific region.

For those wanting a reason as to why this is happening, I'll offer up a logical one but don't take it as fact cause its just my guess from a business perspective.

Thinking about it, the recent sony hacks should be fresh on everyones mind still. Even more so for businesses like sqaure enix. I'm sure they deal with hacks all the times. There is no better way to protect a customers information such as credit card numbers other than simply not having it. They are trying to force third partys so they can avoid being held accountable for your creditcard/debitcard information and security. Sony recently hired a ton of ppl and have paid alot of money to beef up their security and offer special services to customers after the hack. SE is just trying to make sure that situation can't happen to them, and its now at your expense and frustration. Think about it for a minute, why are they just now of all times suddenly not wanting to hold your card information and forcing the third party? The timing and situation is all too suspicious, especially since they dont give us any feedback as to why this is happening.

Remember, this is not fact, just a logical guess... I couldnt think of any other reason for suddenly changing a 8 year old billing plan randomly out of the blue.

Quote:

---

Originally Posted by Tolby

For those wanting a reason as to why this is happening, I'll offer up a logical one but don't take it as fact cause its just my guess from a business perspective.

Thinking about it, the recent sony hacks should be fresh on everyones mind still. Even more so for businesses like sqaure enix. I'm sure they deal with hacks all the times. There is no better way to protect a customers information such as credit card numbers other than simply not having it. They are trying to force third partys so they can avoid being held accountable for your creditcard/debitcard information and security. Sony recently hired a ton of ppl and have paid alot of money to beef up their security and offer special services to customers after the hack. SE is just trying to make sure that situation can't happen to them, and its now at your expense and frustration. Think about it for a minute, why are they just now of all times suddenly not wanting to hold your card information and forcing the third party? The timing and situation is all too suspicious, especially since they dont give us any feedback as to why this is happening.

Remember, this is not fact, just a logical guess... I couldnt think of any other reason for suddenly changing a 8 year old billing plan randomly out of the blue.

---

I gotta copy and paste my paragraph so I don't have to keep repeating myself. This change isn't out of the blue. This system isn't new. They created this system for 14 over a year ago with the intent to also put 11 on there so that people could go to one spot for all their SE payments. They just didn't do it a year ago because 14 never went p2p. But they were planning on it, and as I said before, the more logical reason is because they're getting 14 ready to go back to p2p and they wanted to get this set up first.

Quote:

---

Originally Posted by Rosina

or just set up account with ultimate pay and use paypal to buy crysta. Learn to read and do research so much rage over lack of research.

---

It's not a lack of research, it's a bullcrap system, every big name MMO to date has just let people use their credit card and got billed for that amount. How is that difficult? What is the point of the Crysta system? It doesn't have one, it's a bullcrap way of handling things, you're obviously in the minority here, not only that, but you have a reputation on these forums for defending everything SE does like it's your bread and butter, so nobody can respect anything you say. I'm not being a jerk, i'm stating obvious facts. You wanna take it personally or to heart that is your prerogative.

If I go to Wal-Mart and buy a gallon of milk and the price tag stats $2 and some change and then I get to the register, guess what, Wal-mart doesn't tell me I have to pay $5 for it just because it's a nice round number (but oh they will keep my extra two bucks and change for my next visit) no they give me my freakin' change because it's my money. I'm handing SE a $20 and they're giving me a gift card with my change on it...maybe I wanna spend my extra 7 dollars elsewhere? too bad! our money now! No thats a bullcrap way of handling things. It's just as easy to charge a card $13 as it is to charge it $20 and there is not jack you can say to convince me otherwise because I have higher than a high school education, heck anyone with more than a grade school education and loose grasp on economics can figure this one out lol!

*EDIT* : You just lost 5 subs to this stupid billing system, my friends and I are done with XI and XIV until they get their act together and just let us pay them directly in a non-shady way. Till then we won't be back. Don't bother with any "don't let the door hit you on the way out" posts, by the time you read this I assure you, the door will have long been closed, if they can even afford a door after this crappy system pushes through and people bounce.

Unfortunately, it all breaks down because they have kept the option for the JP Region. They are STILL storing CC info on thier servers, and still processing payments directly. The issue is that very thing--they've singled out one specific region to keep the old method as well as offer them the new method.