No Content ID?

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Originally Posted by Komori

Yeah, I just noticed they said they were done. But tried again and I still can't reactivate my characters and start playing. Did they only fix EU's problem?

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I seriously hope they don't expect us to be happy that they just fixed the EU problem. They need to also update us US people as to why we are having these problems and not just leave us in the dark.

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Originally Posted by Komori

Yeah, I just noticed they said they were done. But tried again and I still can't reactivate my characters and start playing. Did they only fix EU's problem?

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Same here.

you wonder why WOW has so many more players. well here's the answer se suffers from customer no service

I was able to pay the 3 xpack that closed off my account and get to the list to reactive my content ID's and then I stopped when I saw that SE wanted to hit me with another $13.95 April fee...um....so yeah, not happy.

My husband account I tried to reactive his content ID's and it wouldn't even let me in, just error out when it tries to pull up his chars that are missing content ID's....

If this game wasn't my drug, and I didn't have so many friends there. I'd totally quit after all this lol.

My wife and I pay off of the same credit card but I can not log on and she had no problems at all. What makes it worse is today is Saturday so we will have to wait 2 more days to get it taken care of most likely.. I dont mind paying for the month at all as long as I can play NOW. I dont need their free crap.

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Originally Posted by Cylla

I was able to pay the 3 xpack that closed off my account and get to the list to reactive my content ID's and then I stopped when I saw that SE wanted to hit me with another $13.95 April fee...um....so yeah, not happy.

My husband account I tried to reactive his content ID's and it wouldn't even let me in, just error out when it tries to pull up his chars that are missing content ID's....

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Yeah ... I was able to pay for the xpack from last month, but reactivating ID and putting in a new CC ... psh... they got their money at least.

Exactly, damn. If "paying for this month" means my shit isn't going to be taken away, I'm all for it. A free month from Square Enix was always too good to be true.

And this is why everyone see's the game and it's company as a joke. Why would you plan a registration maintenence at the same time things are going to be billed? Ecspecially when your doing "something different" this month.

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Originally Posted by Komori

Exactly, damn. If "paying for this month" means my shit isn't going to be taken away, I'm all for it. A free month from Square Enix was always too good to be true.

And this is why everyone see's the game and it's company as a joke. Why would you plan a registration maintenence at the same time things are going to be billed? Ecspecially when your doing "something different" this month.

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This^^ Rather play than have this shit happening. I would have gladly paid the month of April.

I'll add myself to the list as my wife's account has the same problem with "No Content IDs". My account hasn't changed, and imagine my surprise when I try to log in my wife and it says she has No content IDs.... Nothing I can do about it either.

okayi just logged on with my account i got the ytou have been billedm essege but nothing was charged to our account, loggedm y hubby on fine and he didnt get the you have been billed pop up.. all our content id's are there..

Time to try for the 30th time!

Not one official on this site saying anything about this matter??? At the very least update something...

this absolute... not gonna say the word but stupid

I'm the same boat as everyone here. Absolutely ridiculous.

No weekend support is just not acceptable for a company of this size.

Same here and seems atleast half servers will be SE has to fix this now

honestly i think i should get another month free or something for this stupid stuff so hard not tryin to curse on these forums or say anything out of contexted but this is really really really STUPID

Good thing i guess just not US its JP EU players also seems SE should get on the ball with this and quick

this is when SE needs a 24 hour customer support team like Sprint and all them cell phone company have so for stupid things like this...

They still haven't said anything? Make me feel a little better.

I just tried to login and am having the No Content ID error. I get all the way to the play screen and then get the message. I go into reactivate and get another error. My BF and I both play and use the same CC, he is in just fine, while I am sitting here reading through the forums wondering what is going on.

~~FIX THIS PLEASE~~

no no see im not sayin please this time... Fix it this is jus wrong on so many levels to have a company like this n no weekend support so whatever..... so we get ot sit around n wait it out or wait till Monday n call

My wife has this problem too. to the T.

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Originally Posted by Komori

I was able to log in as usual, no billing message, no unpaid message. But when I got to the "Play" screen, went past the little "I accept" screen. It said I had no Content IDs and won't let me look at my information, change it or reactivate. :/

I had plans for today, I might add ingame.

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We should get a class action lawsuit..

i was kicked out of the game to but my kid is still in the game WTF?

Sweet, my account I deactivated on the 29th, I can reactivate that ID right now, yet my long time account that was fine at 2am last night, that I play all the time, I cant reactivate, get that damn error code. This really makes me very angry.

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Originally Posted by Kraatos

honestly i think i should get another month free or something for this stupid stuff so hard not tryin to curse on these forums or say anything out of contexted but this is really really really STUPID

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Yeah. All of this crap for a free month? Which probably won't even be free now since we have to pay to reactivate our characters do to their own stupidity...people with this problem deserve something. :X

maybe if someone tweets it , it will grab SE's attention

I for one will not be paying to reactivate my account. It was fine last night and now its not. That's their problem. If i had deactivated it then that's one thing. But it has payed for and up to date for the last 3 years.

I have a problem with paying from December to Feb, but I made up for it in March. And now April rolls around and because you wanted me to not pay for something, I can't get service? @_@

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Originally Posted by Kindra

I for one will not be paying to reactivate my account. It was fine last night and now its not. That's their problem. If i had deactivated it then that's one thing. But it has payed for and up to date for the last 3 years.

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Hopefully in this circumstance you won't have to pay a reactivation fee as the issue is on their end and we did not initiate the deactivation.

If they try to make me pay for it they will have an issue lol. I can let some things go but when it comes to money and paying for something I shouldn't have to I draw a line. I am hoping that they will not charge me though.

Can we get a OFFICIAL report please on the status SQUARE ENIX?

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Originally Posted by Amanomurakumo

maybe if someone tweets it , it will grab SE's attention

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Just did xD

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Originally Posted by Shadobi

Can we get a OFFICIAL report please on the status SQUARE ENIX?

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This would be nice~

I keep checking back and refreshing the pages i have open to check for lease an update. Still nothing :(

Content ID destroyed!?!?! WTF?!?!?!

Membership services: Not Available (error UCS-5024), Customer Services: Not Available. (Mon. - Fri. limited hours)

Play was fine yesterday.

This is grounds for a law suite. There had seriously better be an official response to this catastrophic problem very shortly. I can't even contact SE?! Who here has a law degree? Let's start something!

Currently in game and playing. No problem on this end.

lucky you Veg =/

Same here, I cant log into.....says i havent paid this months fees....then when i do try to reactivate i get an error code, checked my cc, not issue there, in fact doesnt even have an SE charge to it...what's going on???? Any help would be appreicated.