I feel like you're not understanding the situation, it can't really be any clearer.
Sometimes I have to seriously wonder when people are actually that dense or just hopelessly optimistic. How obvious does a thing actually have to be? Really though. What does it take to comprehend such a simple concept.
If they cared even the minimalist amount, they would and could solve the problem in less time than it took to type this. How can it be more obvious than it is?
