Did anyone else get billed for april when they weren't supose to?

Quote:

---

Originally Posted by Klowd

Yeah I thought it was free so I had no money on my card and then my account got shut off do to unpaid fees. paid for all expansions last month and now i cant play till friday.

---

Same thing happened here.

My account has been active for a few months. I should have still gotten my fees waived.

Kanacteeol,

As noted in the general forum rules, this forum is for the discussion of technical issues, and we are unable to assist with any account-related issues. This includes questions regarding the billing for PlayOnline accounts. For assistance with account-related issues, please contact us directly through the SQUARE ENIX Support Center and we will be happy to help.

The SQUARE ENIX Support Center can be found at this link:
SQUARE ENIX Support Center