What do I do when my security token runs out of batteries if phone support is gone?

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Originally Posted by Umichi

lcd display

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I'm being pedantic, I know, but this bugs me.

LCD Display = Liquid Crystal Display Display.

when my token broke I just turned off the one time password requirement in POL and it let me log in, if I'm remembering right. I never had to call anyone.

Just turning it off seems like such a bad idea.

Without the token, you can't log in to the Square Enix Account Management System make changes to your account. This is bad. VERY bad. Also FFXIV has no bypass.

BTW what's the point of having a token if a person can just disable it? I mean other people could gain access to your characters if they knew your personal info (passwords). They would just uncheck the One-Time password option and have instant access.

>.> idk but i deactivated my token and got the software one for my i phone u should consider it. its free and gives u a number u can put in to remove it if u lose or damaged your i phone.

Put it in the freezer D:

No I'm kidding don't do that =p

Can't someone at a hardware store change the battery for you? D:

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Originally Posted by Daemon

Put it in the freezer D:

No I'm kidding don't do that =p

Can't someone at a hardware store change the battery for you? D:

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I actually tried to change the battery on my dead one, just to see how it went. I couldn't get the case open without trashing the device. Also, pretty sure I've read about how it wouldn't work because of how the thing is set up at the factory, so like simply changing the battery(after you've trashed the case getting it opened)isn't going to suddenly give you a good as new token that'll work for several more years. When it dies, that's it.

Also yeah if you do the smartphone thing, use that. Although I don't know if it's going to work for two + accounts. I don't know how smartphones work for it, but I will soon.

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Originally Posted by Laraul

Without the token, you can't log in to the Square Enix Account Management System make changes to your account. This is bad. VERY bad. Also FFXIV has no bypass.

BTW what's the point of having a token if a person can just disable it? I mean other people could gain access to your characters if they knew your personal info (passwords). They would just uncheck the One-Time password option and have instant access.

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Doesn't work that way, I believe. If you have a token tied to your account, you must use a 6 digit code to log in. No one can simply uncheck the one time password check box and suddenly get access. That would make the point of tokens, well, pointless.

When someone tries to log you in without a 6 digit code, you will get kicked offline because the login process checks your POL login data first, however the person that did the kicking will not be able to log in fully because the SE account login data won't let them through without the 6 digit code. Or so I hear.

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Originally Posted by zataz

>.> idk but i deactivated my token and got the software one for my i phone u should consider it. its free and gives u a number u can put in to remove it if u lose or damaged your i phone.

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Too bad my Nokia 5140i doesn't quite support it. ^^;

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Originally Posted by Vold

Also, pretty sure I've read about how it wouldn't work because of how the thing is set up at the factory, so like simply changing the battery(after you've trashed the case getting it opened)isn't going to suddenly give you a good as new token that'll work for several more years. When it dies, that's it.

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Yeah, one of the Knowledge Base articles I mentioned earlier says the following:

“Please do not exchange the token battery as doing so will erase the data, and the token can no longer be used.”

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Originally Posted by Vold

Doesn't work that way, I believe. If you have a token tied to your account, you must use a 6 digit code to log in. No one can simply uncheck the one time password check box and suddenly get access. That would make the point of tokens, well, pointless.

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I think that might have been what Laraul was saying, too. D:

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Originally Posted by Dragoy

Too bad my Nokia 5140i doesn't quite support it. ^^;

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Don't feel bad. My Lumia doesn't support it either. Come on Square, How hard could it possibly be to make a windows phone version?