New payment method? It's now mid Fall.

This topic seriously needs a response from SE. My subscription runs out tonight, and due to getting busier in RL with Christmas coming up, I have less time to play. I'll probably be taking a break from the game for a month or two, but if SE still hasn't said anything regarding this matter by then I probably won't bother coming back. I'm specifically looking for word on the ability to purchase exact amounts of Crysta.

Seriously, in this day and age it doesn't take this long to figure this stuff out. I make complex web pages all the time, so I know it's not a development issue. This isn't game development, there are no limitations or "Too much work for our 2 man team". We're entering 2012, we got the internet and cell phones... Communicating with people has never been easier, so it can't be a communication issue either.

Seriously, if there have been unforeseen delays, then just say so and maybe explain what they are. Believe it or not, most of us are in our 20s, even 30s. We're not kids, we know stuff happens. But saying nothing at all is the worst thing you can possibly do, because it makes you look like a liar.

If you do finally respond, I may reactivate my subscription even if I don't have time to play, depending on what you say. I mostly care about acknowledgement of the current situation right now more than anything.

Quote:

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Originally Posted by WarWolf

Well I guess SE isn't going to acknowledge this.

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They don't respond to payment threads anyway.

I've never had any real issues with C&B outside of forgetting my password due to having to use special characters in it, and they reset it within 12hrs of contacting their Customer Service by email.

I do prefer the new payment system, and this is part of the reason why. I lived in the UK when I first created two of my accounts, so I used to be charged in GBP. I moved back to Norway, and they started charging me Euro for one account, and GBP for the other. This resulted in me paying two fairly different sums in NOK (Norwegian Kroner), for the exact same service (differences due to mules accounted for). With the new system, all 3 of my accounts (yes, I'm crazy) are paid in Euro, and it actually means I'm paying slightly less than I was before.

I think a lot of the negativity towards C&B is just based on "I heard this on a forum online" or "A friend of a friend who knows a janitor who knows some guy who got ripped off by them". It basically boils down to people not liking change. If they had made Paypal the only accepted payment method, you'd have complaints then too.

I think they'll add more payment options, but unless someone is losing a significant amount of money per month by using C&B, by the time they add the new method, a lot of people will probably have forgotten that they were demanding more options and will be too lazy to change over after all.

I really wish they say something about it soon or I'll be forced to take a break from the game. :(