Originally Posted by
Jeanna
The worst part about all this is being kept completely in the dark. No one has any clue if it's going to be fixed next week or next year. The lack of information from square and their total seemingly lack of regard for the customers is what makes this so bad. How hard is it to either say, "Hey, we should have this fixed within a month, come back and check then" or "We're working on hooking up with another shady third party site that's probably going to cause as many problems as it fixes and is probably going to take us 3-4 months, come check back then". Having someone pop in and say "soon" and having nothing for 36 days after "soon" is ridiculous. Stop lying to us, stop humoring us, and just let us know what the hell is going on.