There isnt a day that goes by that my PS3 does not freeze up at least once while either zoning thru a Cavernous Maw or using the Runic Portal (this happens at busy times and when few around also). Now, with the increase of people just standing there, it also happens at when entering the MH from Port Jeuno.
It use to happen every time we would speak with npc Ugrihd in Aht Urhgan Whitegate but this was fixed a few years ago, so how about working on this now please.
Zoning/PS2/3 Freeze Issues
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03-09-2011, 12:32 AMGropitouZoning/PS2/3 Freeze Issues
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03-09-2011, 12:46 AMAsh
Could also work on black screen happening on acp first cutscene, Toau 31 and while doing free race at the chocobo track ( all ps2-ps3 issue that have been going on for a long time)
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03-09-2011, 12:47 AMPizzaTheHut
I never see this on PS2. Maybe a PS3 issue or maybe your connection needs a test?
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03-09-2011, 12:54 AMGadanae
Issues with maws not loading, seen that on PS2.
Issues with freeze ups at NPC's.... also seen that on PS2, lately with the outposting NPC in Sandy.
Issues with freeze ups upon entering Abyssea Maws, got a friend on PS3 that this happens to daily.
SE PLEASE FIX THIS STUFF AND STOP SILENTLY TELLING PLAYSTATION PLAYERS TO GO FIND A NEW GAME BECAUSE YOU ARE SICK OF THE LACK OF STORAGE SPACE ON A PS2 HARD DRIVE.
I mean that in jest by the way SE, please don't ban meh!
Thanks. -
03-09-2011, 01:23 AMUnctgtg
Fix the Outpost warp guys, freezes until someone else uses the outpost. Plain poor programming.
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03-09-2011, 02:49 AMWenceslao
On PS2 game freezes when trying to use any OP warper or any quest related NPC, at least with mine, there is not a single day my console do not freeze when attemping to do an OP warp or trying to do some quest..
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03-09-2011, 02:50 AMVandheer
I run the PS2 version of FFXI on my PS3. I've most frequently experienced game freezes while trying to talk to the NPC Jeanvirgaud. I haven't experienced this issue since the latest maintenance (knock on wood...). I have not noticed any patterns to the freeze only that it varies greatly in the amount of time it freezes. I've experienced a black screen freeze twice while zoning (not 100% sure on that). I have yet to be able to out wait any black screen freeze so whenever they do happen to me they happen for 10 minutes+.
Save me SE from the game freeze! D: lol Seriously if it wasn't fixed in the maintenance it would be greatly appreciated if you took further steps to fixing the issues. -
03-09-2011, 02:55 AMPizzaTheHutI don't think I've ever frozen on an outpost warper or quests. That sounds like yours might be failing? Connection? Try cleaning all the dust! Something! Maybe a fresh re-install?Quote:
Originally Posted by Wenceslao
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03-09-2011, 02:59 AMWenceslao
I've done it in two different consoles, and two different connections, and the problem is the same, for example, trying to speak with a chocoboy delays usually like 1~5 mins or when someone use the service.... I use a computer version too, but sometimes my kids are using it and i got to use my console...so its kinda frustating attemping to do something with npc related on ps2.
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03-09-2011, 03:32 AMseya
I play on ps3 and yes we get freezes when getting inside abyssea or leaving sometimes blackouts too
The Npc problem wasnt so bad until last couple months it seems i m getting stuck on every npc now not just
the op warp one and stay stuck there for a good 3-5 min its getting really annoying -
03-09-2011, 03:48 AMoliveira
The freeze seems to be a server sided issue which happens on "pseudo CS" NPCs where the compass disappears from the screen. What happens is that the PS2 console stops receiving updates from what happens nearby the player, causing the player to not see what happens close by. Say, Shout seems blocked too, but linkshell, party and tell chat still works. Obviously since it's on Cutscene mode you can't open menus or do anything else.
Pulling the Ethernet cable causes the PS2 to completely freeze instantly while music still plays fine.
Another great NPC to get stuck with is the quest giver NPC for "Escort for hire". -
03-09-2011, 04:03 AMLegomike
yes please fix this. it also happened in port bastok on 2 or 3 npcs and cooking guild point npc
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03-09-2011, 04:16 AMWenceslao
SE please fix it
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03-09-2011, 04:26 AMRuujin
I experienced several of the same issues listed here. I did discover using the Check Files utility that I had 115 files that were damaged. Most if not all the files that were damaged are original files that have not had any modifications done to them. So they will not be repaired if you click on fix files. By clicking on the install disc option on the POL sign in menu and over writing all the files seemed to do the trick. Basic game functions like zoning are not typically modified cause the info is processed the same way every time regardless of where you go or how you get there.
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03-09-2011, 09:25 AMXophiousHello everyone! Thank you all for your input on the PS3/PS2 freezing/lag issue.Quote:
Originally Posted by Gropitou
We apologize for the trouble and frustration it has been causing. We will be more than happy to forward this concern to try and get it resolved. However, we will require the details before it can be investigated.
Gropitou, since you started the thread, could you please fill out the following information?
________________________________
Thread Title:
Short outline explaining what sort of issue you are experiencing.
Platform:
Specify which platform was in use to play the game.(“PlayStation2”, Windows, and/or Xbox 360)
ISP:
Name of ISP you use to connect to the Internet.
Type of Internet Connection:
Specify the type of connection. (dial-up, DSL, CATV, Optic Fiber, Other)
Internet Connection Speed:
Specify the speed of internet connection. (Example: 768Kbit/s, 5Mbit/s)
Date & Time:
Date and time of when the issue occurred. Please be sure to state the time zone of your region. (Example: Pacific Time = PST/PDT)
Frequency:
State how frequently the issue occurs. Please select from the following.
1. Always
2. Sometimes
3. Once (did not reproduce)
4. Unknown
Character Name:
Which character did the issue occur with?
Race:
Race of your character when the issue occurred.
(Hume M, Hume F, ElvaanM, ElvaanF, TarutaruM, TarutaruF, Galka, Mithra)
World:
World where the issue occurred.
Main Job:
Main job and level of your character when the issue occurred.
Support Job:
Support job of your character when the issue occurred.
Area and Coordinates:
Area and map coordinates where the issue occurred.
Party or Solo:
If you were solo when the issue occurred, please write “Solo”. If you were in a party, please write “Party”. With alliance, please write “Alliance.”
*If you wrote “Party” or “Alliance”, please also include the number of members.
NPC Name:
Name of NPC that your character was interacting with when the issue occurred.
*If you were not interacting with any NPC, then please write “None”.
Monster Name:
Name of monster that your character was battling against when the issue occurred.
*If you were not battling against any monster, then please write “None”.
Steps:
Detailed steps on how the issue occurred.
*Please try to include the following details.
* What you were doing when the issue occurred. (Example: Battle, mission, quest, crafting, synthesis, etc.)
* Please do your best to write using official terms for item names and action names. Please avoid any abbreviations or improper terms.
* If you were using macro commands when the issue occurred, please include the details of the command.
* In case the error message appeared when the issue occurred, please include what the message said.
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03-09-2011, 02:07 PMTellahchan
I've experienced the same problems:
Freezing after teleporting via Runic portal, freezes on entering Abyssea, freezes on talking to various NPCs.
Thread Title: PS3 Freezing
Platform: PS3
ISP: Brighthouse/Roadrunner
Type of Internet Connection: DSL
Internet Connection Speed: 9.9 Mbps
Date & Time: Various (March 9th 2011, 12:20 AM EST)
Frequency: Sometimes:Ocasionaly consecutively, sometimes days between freezes.
Character Name: Tellahchan
Race: TarutaruM
World: Cerberus
Main Job: Various (Rdm, Bst, Smn, Pup)
Support Job: Various
Area and Coordinates: Various (North San d'Oria: Jeanvirgaud (K-9), Lower Jeuno: Ghebi Damomohe(I-7), Bastok Mines: Synergy Furnace(J-8))
Party or Solo: Solo & Party (2-4)
NPC Name: Various (North San d'Oria: Jeanvirgaud (K-9), Lower Jeuno: Ghebi Damomohe(I-7), Bastok Mines: Synergy Furnace(J-8))
Monster Name: None
Steps:
Interacting with any of these NPCs will seemingly randomly cause the game to hang, sometimes for only 30 seconds to a minute. I'm unable to move my character or open the menu when this happens.
It's happened most frequently with the Outpost Teleport NPC Jeanvirgaud.
As I write this I have been stuck at the Synergy Furnace in Bastok Mines for about 5 minutes.
Specifically when trying to use the Syngergy Furnace: after interacting with it and trading my materials to it, the game does not display the recipe confirmation and eventually I get a message about losing "claim" on the furnace. After waiting around 5 minutes, the recipe displayed and I was able to move again.
Upon being able to move, I checked the furnace to retrieve my items from it and attempted to try again. This time attempting to check my fewell levels had the same effect, no information was displayed, and I was left stuck for several minutes, until the fewell info was finaly displayed. -
03-09-2011, 11:12 PMSilverskyZoning Freeze Issues and Maws not loading up issue
Has been 4 days now that FFXI froze occasionally after zoning from MH to Port Jueno. This is really irritating and annoying!!! Also occasionally after npc warping to Maws for Abyssea, Maws didn't load up and i have to log out and log back on in order to have Maws loaded up...... SE please do something about these issues!!! Thanks!!!
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03-10-2011, 02:50 AMTellahchanI've had the maw thing happen to me to, only usually with Confluxes. A faster fix is to walk a distance away and then walk back, they almost always load for me then.Quote:
Originally Posted by Silversky
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03-10-2011, 03:37 AMoliveira
Japanese players also report the same issue:
http://forum.square-enix.com/ffxi/th...83%BC%E3%82%BA -
03-11-2011, 01:32 AMWenceslao
Thread Title: PS2 Freezing
Platform: PS2
ISP: Prodigy Infinitum
Type of Internet Connection: DSL
Internet Connection Speed: 10 Mbps
Date & Time: Various
Frequency: Sometimes
Character Name: Wenceslao
Race: Hume M
World: Ramuh
Main Job: DRG (and WHM, BLM, WHM)
Support Job: Usually (WHM)
Area and Coordinates: Various (North San d'Oria: Jeanvirgaud (K-9), Upper Jeuno: Guslam (H-8) [Durable Shields shop] )
Party or Solo: Solo, Party, Alliance
NPC Name: Various (North San d'Oria: Jeanvirgaud (K-9), Lower Jeuno: Guslam (H-8) [Durable Shields shop] )
Monster Name: None
Steps:
Interacting with any of these NPCs will seemingly randomly cause the game to hang, sometimes for 1~5 minutes, sometimes, until you reboot. I'm unable to move my character or open the menu when this happens.
It's happened most of the time with the Outpost Teleport NPC Jeanvirgaud in Northern San d’Oria -
03-11-2011, 02:07 AMGropitou
Thread Title: PS2-PS3 Freezing
There isnt a day that goes by that my PS3 does not freeze up at least once while either zoning thru a Cavernous Maw or using the Runic Portal (this happens at busy times and when few around also). Now, with the increase of people just standing there, it also happens at when entering the MH from Port Jeuno.
It use to happen every time we would speak with npc Ugrihd in Aht Urhgan Whitegate but this was fixed a few years ago, so how about working on this now please.
Platform: PS3 (with PS2 emulator in a partition)
ISP: Vidéotron (Canada)
Type of Internet Connection: Cable Modem
Internet Connection Speed: 8Mbit/s
Date & Time: every day
Frequency: time not an issue, ingame actions are (2 out of 3 times it will freeze when zoning thru)
Character Name: Gropitou
Race: Galka (does size really matter? j/k)
World: Phoenix
Main Job: THF (but happens on any of my jobs, at any level)
Support Job: all
Area and Coordinates: Cavernous Maw in/out of Abyssea, Runic Portal in/out of AU Whitegate, Port Jeuno into MH
Party or Solo: both (happens if solo, in party, in alliance of all numbers)
NPC Name: none
Monster Name: none
Steps: Click on Cavernous Maw or Runic Portal, choose from menu to enter, start of zoning visual effect, screen either goes black (no sound) or with dimmed image (sound seems like a broken record), must shut off PS3 and use full start-up, once back in the game, my character appears at the destination as if nothing happened. No macros used. No error messages of any kind. Strictly a zoning issue.
I also needed a friend on PC to login for me and get me thru all the CS when doing the Windhurst storyline of the WotG missions. Since the CS occured as you zoned into Windy (s) there was no way to recover from this freeze. -
03-11-2011, 05:02 AMGunnerie
I myself play on the PS3, and I have a PS2 that I use at times. I've gotten blackscreened in alot of different cs's on both systems. (Windy missions, DNC AF, quests, ect) I had to fire up my PC version to get past those cs's. I even have a few friends that have to call me up and ask me if I can get them through a cs for them on my PC because they don't have one that has the game on it.
Going into Abyssea areas is almost terrifying, because I have no idea if I'm gonna make it through the zoneing process without freezing.
There's numerous NPC's I've gotten stuck at while trying to talk to them. (Chocobo npcs, signit npcs, heck just about all npcs at one point anymore.) Sometimes I'll be stuck there waiting for the text to pop up for 30 seconds. And then there is times I'll have to wait 5+ minutes. (@10 min I just rest the game)
I know SE sees the PS2 version of the game as outdated, but there's still ALOT of us that play on it. They need to have someone sitting down (on this side of the planet) that can find/report all of these issues so they can be fixed. Because they get less lag/connection issues that we get here.
P.S. I'll edit and add this before it becomes someones question. No I can't actually play on the PC for a long period of time. Something has happened to it and now the game goes into a lag fit every 3-4 minutes. So if I try and do anything on the PC it looks like a DVD thats been scratched and is still trying to play. + I'd rather have the PC open and free so I can look up things as I play. -
03-12-2011, 04:18 PMBaccanale
Greetings!
I am moving this thread from In-Game Bugs to Technical Support. Thanks! -
03-13-2011, 04:55 AMVege
I play FFXI on ps3 and have the same problems. Before the June level increase patch i had no issues freezing took a break for a few months and now freezing galore. Trying to OP in north Sandy is like trying to pull teeth. I craft alot and need to go between cities and sometime i would be reseting my console more then playing. Right now I am stuck trying to do Chasing Quotos for DRG af with Ardea in Bastok. I will have to give my info to a trusted friend like i did getting through ACP CS in lower Jueno. Relieve us with a Solution so we can get back to our in-game lives
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03-15-2011, 08:55 AMNadeu
Gropitou,
If you believe there is an ongoing issue with FINAL FANTASY XI, we’d like to help fix it. The best way to do that is by submitting this as a bug in our In-Game Bugs section of this forum. We’re glad you’re bringing this to our attention and look forward to any thoughts you may have in the future -
03-16-2011, 03:38 AMSpamtastic
at first i was like:
but then i:Quote:
Originally Posted by Baccanale
Quote:
Originally Posted by Nadeu
lol. -
03-16-2011, 08:06 AMGropitouQuote:
Originally Posted by Nadeu
Quote:
Originally Posted by Baccanale
Can you please make up your minds, I did start it in the "In-Game Bugs" it was moved to "Technical Support" by GM Baccanale, now GM Nadeu wants it back there. Why not just deal with the problem regardless of which of the 2 forums it is in. If you (GM Nadeu) want it back in the "In-Game Bugs" then by all means move it like your collegue did but dont ask me to restart this thread and loose all the comments by other players.
Please Be Consistant in the way each one of you GM deal with these posts. Thank You. -
03-16-2011, 08:23 AMZaknafein
Played for years on Ps2, and only ever had the frozen screen/blackscreen on runic portals like 50/50 chance. Switched to Ps3, and get that on Abyssea Maws also 50/50 North Sandy Op npc, Runic portals again, and Aht Urgan warp npcs in South Sandy & Jeuno. Had blackscreens many times in ToaU, and WotG mission cut scenes.
Verizon DSL for connection.
Elvaan has happened on all my jobs.
All different times of day, and night.
While op guys, and runic portals are annoying the maws are the worst of it.
Trying to lead an event, and Freezing 50/50 maw entrances is unacceptable.
Also it is never past maws only abyssea. -
03-17-2011, 07:21 AMKayri
Game freezing while using the Abyssea Maws or using runic portals is PS3 specific as I've noticed from switching from PS2 and PS3 myself. Freezing at the OP NPCs or some other NPCs seems to be more common right after a major update.
I'd like to add that any NPC inside or right outside the Steaming Sheep Restaurant in Port Bastok seems to freeze PS2/PS3 users ever since the major update in Dec. 2010. Most NPCs I wouldn't care about but Flaco is the reputation NPC that I get frustrated if I get frozen since I would like to know my level of reputation. I'm forced to reboot over and over until it finally lets the dialog run through without freezing. -
03-17-2011, 08:16 AMarcherj
I have an issue with my PS3 freezing when i enter or exit a maw for Abyssea. This includes all abby maws. This only started after the last version update.
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03-17-2011, 10:52 AMBaccanale
Greetings, Gropitou!
Upon further review of the information that you have provided regarding your concerns with your game freezing, it does seem that the matter may need to be reviewed, so I will make sure to move this thread from "Technical Support" to "In-Game Bugs, " just in case. I apologize for any confusion this may have caused. Thanks for your patience! -
03-18-2011, 08:42 AMBaccanale
Greetings again, Gropitou!
Thank you for posting your concerns about your system freezing. I can understand how greatly frustrating this matter has been for you, so I made sure to submit your information to the development team for a thorough investigation. I recommend checking on this thread for any information on the investigation. I also suggest consulting www.PlayOnline.com for any further developments, just in case. Thanks again for your report! -
04-21-2011, 04:56 PMBaccanale
Greetings again, Gropitou!
Thanks for your patience with waiting for a response. After a thorough investigation, the development team determined this matter to be a technical issue, so I have made sure to move this thread from "In-Game Bugs" to "Technical Support," just to make sure that your report is properly addressed. Thanks again for your patience! -
04-21-2011, 05:48 PMApocalypse
that happen to me on my PS3.. zone into abyssea misar and vunk once every like 5 zone it freeze / black screen and it annoy me like hell lol :(
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04-28-2011, 02:55 AMNadeu
Gropitou,
We can offer a few suggestions if you are experiencing any of the following:
• Have difficulty connecting to or staying connected to the PlayOnline Viewer or FINAL FANTASY XI
• Crash, receive a black screen error, or get stuck at the downloading data screen upon clicking your character handle or character select button
• See your the lag meter turn red
• Encounter increased lag or connection problems near crowed areas
• Have trouble accessing specific zone(s)
• Have trouble logging in with specific character(s)
• Receive any of these errors: 3113, 3100, 4001, 1160
Suggestions:
10. Check to make sure you have properly configured or turned off any of the following: Routers, Proxy Servers, NAT Servers, Internet Connection Sharing services.
11. If you are using any kind of software/hardware Internet Sharing service/device the following ports need INCOMING access to your PC: TCP 1024 - 65535, UDP 53, and 50000 - 65535. Also, check to make sure that the ports mentioned are not blocked by your ISP for INCOMING access. Proper configuration of any of the above items mentioned should be done by following the instructions in the software/hardware manual or calling the manufacturer's technical support.
12. If you are using a router, and have configured that router for port forwarding, temporarily bypass that router and connect directly to the modem.
Please take note of the following:
• Proxy servers, and satellite connections are not supported and do not work correctly with FINAL FANTASY XI.
• Your router may require that you use a PC to configure your network settings. For more information about how to configure your network settings, please refer to the instruction manual that came with your router or contact the manufacturer directly.
• If your Internet Service Provider (ISP) specifies a DNS server, you need to make sure to configure your settings to allow packets to pass through UDP Port 53 as well. For more information, please refer to the instruction manual for your router or the information provided by your ISP. -
04-28-2011, 03:33 AMGropitou
Nadeu,
All the suggestions you have put forward have been tried and failed. My problem is not with the game in general or with internet connections, my (all most PS2/3 users) problem is with specific areas inside the game that cause either intermittent or full time problems.
For a long time, the Whitegate NPC selling coins used to cause a freeze everytime we started the dialogue, this was so widespread a fix was done and publicize and that situation was permanently resolved.
Now my/our problem is zoning thru a Cavernous Maw or Runic Portal. Nearly 50% or more of the time, once the animation begins we either stay frozen in it or the screen goes black. Similar zoning problems occur when going into past Windy while doing WotG missions where the CS occurs in that zoning effect. Since this problem is very specific to the zoning process in very specific locations, how about looking at your code and seeing how it is different there versus all the other areas of the game where no problems currently are reported occurring, this may offer some insight. -
05-03-2011, 05:19 AMLegomike
i see we are no closer to having this get fixed then before. froze x2 on echo awakens and i believe more and more npcs are starting to freeze
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05-17-2011, 06:44 AMUntergang1987
I have personally experienced the following issues with the following NPCs:
Outpost NPC in Bastok Mines (forget his name) - Begin chat to OP warp and can take 2-10 minutes to finally give me the OP menu
Chocobo NPCs in Bastok Mines (all 3) - Same issue as OP NPC but I have actually sat stuck on 1 of them for 7 hours straight with no option to actually ride a chocobo, ended up resetting my PS2 and haven't ridden a chocobo in Bastok since as I always have the same problem
Luto Mewrilah in Upper Jeuno - Went to start an Adventuring Fellow quest and was stuck for around 10 minutes before the submenu options finally appeared
Einherjar CS NPC in Nashmau (forget his name) - Every time I go to do the initial Einherjar CS it gets a few lines in then black screens, have yet to be able to buy anything with all my ampules.
That's all the NPCs I remember getting stuck or freezing on since this problem first hit me last summer, and like Legomike I've noticed more and more seem to suddenly start doing so (initially it was only the Bastok OP NPC). I've also heard about the freezing in Aht Urghan in the past, something I haven't personally experienced but my ex-girlfriend did on our old PC. Luckily I've had no issues with Maws or Runic Portals but having already lost access to chocobos and the ability to spend my ampules from Einherjar, this problem has already gotten far out of hand. I feel I should also note that since this problem began I have reinstalled the game on my PS2 on 3 seperate occassions, used my character on other people's connections in different locations, and even purchased a new PS2 thinking that may be the cause of the problem, so the problem is most definitely SE and not our platforms/connections. -
05-23-2011, 01:45 PMfiniteHP
I've been having the black screen freezes when I enter or exit Abyssea areas too. I have also noticed that I get black screen freezes in cutscenes as well. I play FFXI on a 60GB PS3. One of the specific ones I get is the first cutscene in the Optistery for Windurst mission 7-1 The Sixth Ministry. The cutscene freezes when the view switches from Heaven's Tower to Toraimarai Canal. I have to restart the game to get out of the freeze. When I come back in I have the key item from the cutscene and the game acts like I have seen the whole cutscene. Viewing the scene from the scene replaying npc causes a freeze at the exact same spot. Another freeze is at the end of Aht Urhgan mission 31 Shades of Vengeance. I get a black screen freeze as the cutscene ends. Restarting the game puts me right back into cutscene meaning that I can not continue on with the game.
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05-24-2011, 03:49 AMSarickNadeu, hello..Quote:
Originally Posted by Nadeu
I've already explained the cause of the PS2 black screens in CS's. If you truly can contact the developers directly ask them this. If you increase the size of the client features does this not consume more resources? With this knowledge do you think maybe that the extra features added are consuming memory resources that are conflicting with older cut scenes that worked perfectly in the past? I would assume that by the extra data being loaded in the game engine older large cut scenes can no longer LOAD fully with the finite memory resources available to the consoles. This is not a connection issue if the game stops receiving after it's already crashed AKA BSOD. (black screen of death) It wouldn't matter if the client had a direct ethernet connection to the server the system would still crash or lock up.
Tell them to please check the resources when loading those CS with the PS2 DEV KIT.
It's like a bag that holds four regular hamburgers and two drinks. If those hamburgers start getting cheese, bacon, tomato, lettuce, onions and pickles the two drinks can no longer fit in the bag without ripping it.
With the broad range of cut scenes crashing it's apparent that the problem is getting worse as more cut scenes are being affected after each update.
Not sure about the ones below >>
When entering maws and zoning with PS3s this issue is probability a result of memory violations also where the system isn't able to fully load the next zone and the download is halted. (Not a connection issue if the game stops receiving because it's already crashed.)
No idea what could be causing the NPC's to halt unless they are stuck in a loop.