My character Group 2 Merits not showing

Thread Title: Group 2 merits are not available for my character now. I have the required key item and maxed merits on most jobs.

Operating System: Windows 11

ISP: Comcast

Type of Internet Connection: Fiber

Internet Connection Speed: 1gb

Date & Time: Unsure of the date and time

Frequency: Always

Character Name: Mithalyn

Race: Mithra

World: Asura

Main Job: Red Mage - 99

Support Job: Ninja

Area and Coordinates: Mog House

Party or Solo: Solo

NPC Name: None

Monster Name:None

Steps: Attempted to apply merits to Group 2 Merits for Red Mage and all other jobs and unable to even view Group 2 Merits despite having the key item required for it.