Recovery from Square Enix Account Management System Issue (Oct. 18-19)

At the following time, we experienced an issue with the Square Enix Account Management System.

We are pleased to announce that the issue has been resolved and we sincerely apologize for any inconvenience caused.

[Date & Time]
Oct. 18, 2024 23:58 to Oct. 19, 2024 0:07 (PDT)
Oct. 19, 2024 6:58 to 7:07 (GMT)
Oct. 19, 2024 7:58 to 8:07 (BST)

[Details]
- Unable to login to PlayOnline using the Square Enix Account
- Unable to login to the Square Enix Account Management System
- Unable to login to Final Fantasy XI forum
- Performing various operations after login to the Square Enix Account Management System could display errors

[Cause]
Server program issue

[Affected Services]
PlayOnline
Final Fantasy XI Forum
Square Enix Account Management System