Paparoon stole my Alexandrites

Platform: Windows
ISP: At&T
Type of Internet Connection: DSL
Internet Connection Speed: 58 mbps
Date & Time: October 16 2020 10:30 am EST
Frequency: Once
Character Name: Ladywinter
Race: Elvaan F
World: Odin
Main Job: Bard
Support Job: Redmage
Area and Coordinates: Nashmau H-7
Party or Solo: Solo
NPC Name: Paparoon
Monster Name: none
Steps:
1. traded 30,000 Alexandrites 3-4 months ago
2. finished assault books in same time frame as Alex
3. 10/16/2020 10:30 am est Traded eye patch and Wyrm items to paparoon
4. Paparoon no longer shows Alexandrites marked as DONE
5. Logged out, zoned, spoke to, pleaded with, still showing as not done.
Please fix bug so I can finish my Burtang.
Thank you for your time!!!!!!!!
Edited to add: this is the first time I have spoken to Paparoon since the new update.

He's a qiqirn, what did you expect?

Seriously though, proper bug report, so best of luck.