When I tried to log on to FFXI today a pop up said that my credit card had denied payment to PlayOnline. I haven't talked to my bank yet, but I don't see why this would happen because this hasn't happened before and I didn't do anything to tell the bank to stop payment.
Could be related to the free month we received? Could it be something else on the SE side?
I will call my bank and try to find out what happened.
Thank you.
Credit Card Denial
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04-03-2011, 11:30 AMThonuwanCredit Card Denial
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04-03-2011, 11:45 AMChriannaDon't bother calling your bank - just read the other forum posts- A whole lot of people got canceled today for no reasonQuote:
Originally Posted by Thonuwan
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04-03-2011, 11:46 AMThonuwan
For clarification the error type at the bottom, or what I'm assuming is the error type, is LM-08.
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04-03-2011, 11:47 AMThonuwanOkay, thank you. I had read some of the other posts but the ones I read dealt more with losing specific content ID's and not with not being unable to even log on. Thank you though.Quote:
Originally Posted by Chrianna
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04-03-2011, 12:04 PMChrianna
Please read the form - Error UCS-5024 we have all been told our accounts are canceled for non-payment and no on can log into change cc or anything else - SE has finally said they know there is a problem
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04-08-2011, 06:44 AMNillvast
Thonuwan,
As noted in the general forum rules, this forum is for the discussion of technical issues, and we are unable to assist with any account-related issues. This includes difficulties with credit cards processing payment. For assistance with account-related issues, please contact us directly through the SQUARE ENIX Support Center.
The SQUARE ENIX Support Center can be found at this link:
SQUARE ENIX Support Center