I have run into an issue twice in the last 24 hours where upon trading items to Piketo-Puketo for Guild Points credit at the Cooking Guild, some items remain in inventory while receiving full credit for the Guild Points. I spoke with a GM about it this evening, who is referring it up to the Dev Team to be addressed.
Greetings,
While we do appreciate that you have brought our attention to the trouble you experienced, the amount of information provided is insufficient for us to conduct an investigation into the cause of the trouble and how we can resolve it. To help provide some insight into the information we find valuable for looking into and resolving these errors, you can go to the Welcome to the "In-Game Bugs" Forum! to find out what information we do need and why that information is important. There is also a template that we provide for reporting Bug Report Template. We are certainly not going to require strict adherence to the templates, but they do help show the information we find important for those reports in an easy to fill out format. As long as the information is provided, however, feel free to use the format that feels most comfortable and informative to you.
We are looking forward to getting more information from you so we can look into this error and try to resolve it. Thank you for taking the time to provide more information about this error, and for continuing to support FINAL FANTASY XI.
-Furlamseere