XBOX freeze

It is ridiculous that this game was made, and continues to be made, for systems thatcan't handle its content. I have played on PS@ or Xbox360 for about 10 years and have had freezing issues the entire time. It was frustrating when it cost me a few thousand exp in beseiged. It is INFURIATING that it cost me 55k bayld, hours of work and potential rewards in wildskeeper reives. Don't tell me to just get it on PC... not everyone can buy a new PC at the drop of a hat, especially when this game is the only thing I would need a pc for. At 1% mob health, my xbox freezes. I log in to be told I've been removed from the reive and see that I have no rewards. Why can't a better system be in place to still reap well-earned rewards? I understand that you are not intelligent enough to fix the issues where YOUR game, and only YOUR GAME, freezes my Xbox. Can't we at least have our key items replaced? You cannot enter the reive area without a KI, so why not offer a ??? in the battlefield after the mob dies that would restore the KI of anyone without the title? This would prevent people from entering, losing the ki, and getting a new one right away, since the ??? would only be up when the Naakul is dead. If you are logged on when it dies, you get the title and would not be able to receive another KI. Problem fixed? Not really, but it at least offers more than I got today: 2+ hours of waiting for a GM to respond and say "I'm sorry, there is nothing I can do." The system I have mentioned has been in place in the game for years, or something close to it....remember dynamis bosses dropping a ??? for title? This issue CAN be addressed and made more tolerable. The question is, does SE care enough to fix it? BTW, it was in the new (something resembling marijuana) Ravine at about 3:30 PM EST, my system is xbox 360, and I am browsing new MMORPGS after I end this message.

UPDATE: I received an auto-reply e-mail, stating that customer support would get back to me within 2 business days. That was on the 13th, and I still have yet to receive any type of help or other communication. Do you only work 1 day per week now?

I agree with you. They really need to do something for Xbox and Ps users. I froze 2 hours into a Wildskeeper Reive but got lucky since the nm was only at 50%. I just logged back in and kept fighting. And it's impossible for me to do Colonization Reives in Marjami Ravine do too so many people being in the zone. I can't target anything and my macros stop working because the lag is atrocious. They implemented the new blackout countermeasures for the ps, I'm hoping they do the same for xbox. The option to limit the number of people on screen is supposed to come in the August update. Until then the best advice I can give is too turn on all of the chat/effects filters for these events and hope the xboxs memory doesn't fill up too fast causing your system to crash.