Didn't Receive my Destrier Beret

I've seen a lot of people also have been having this issue. Anyways, I followed the instructions, registered my code, selected my character "Vamps" and logged on multiple times to the Siren server, each time the Festive Moogle still saying he doesn't have anything for me... Here is my information (whether it helps or not).

Vamper62
Character: Vamps
Race: Hume (F)
Server: Siren

Hopefully this issue can be resolved soon. I'm quite shocked how this issue isn't being addressed considering how many threads have been posted recently about it.

Greetings,

Thank you very much for this report. We are sorry to hear that you do not yet have your Destrier Beret. As we have already received reports on this matter, we are going to add your report to our ongoing investigation. Unfortunately, I cannot guarantee that a direct response will be posted on this thread, but I do recommend consulting http://www.PlayOnline.com or http://forum.square-enix.com/ffxi/fo...ersion-Updates for any details about the development team's investigation. Thanks again for your report!

-SQUARE ENIX MODERATOR