I was able to send my Wyrm Beard to my mule, now I can't Part 2

Platform: Windows
ISP: AT&T Uverse
Type of Internet Connection: CATV
Internet Connection Speed: 25Mbps
Date & Time: Dec. 31, 2011 18:00 PST
Frequency: Once (did not reproduce)
Character Name: Daveejones & Monkeyking
Race: Hume M & TarutaruM
World: Bahamut
Main Job: Black Mage, Lv.99 & Monk, Lv. less than 10
Support Job: White Mage & N/A
Area and Coordinates: Port Jeuno (I-8) & Port Windurst (I-12)
Party or Solo: Solo
NPC Name: Delivery persons Veujaie & Ju Kamja
Monster Name: N/A
Steps:
1. I don't remember when it actually started but it was when we were allowed to move gear and items (rare and/or ex) to our other charters to hold for us.
2. I had moved a lot of gear and equipment so my main (Daveejones) could have more space for other jobs gear and equipment.
3. On 12/31/2011 I was doing BCNM "Horns of War" and got Behemoth Tongue. I wanted to send my Behemoth Tongue to my mule so I can have my items together.
4. I tried to send the Behemoth Tongue to delivery box and I couldn't. Now I'm beginning to worry...because my mule has my other item.
5. I went to my mule (Monkeyking) and tried to send the Wyrm Beard back to my main (Daveejones) and I couldn't.
6. I got the Wyrm Beard doing the BCNM "Early Bird Catches the Wyrm" as my Main (Daveejones) about several years ago. I moved it to my mule (Monkeyking) because I felt it was just taking up space but it was valuable enough to not toss it. Again I had it for several years and was getting no help to get my Black Belt so I figured having my mule (Monkeyking) hold it would be perfect.
7. Today I found out that I was wrong and now I can only hope that I can get help to get this item my Wyrm Beard moved back to my Main (Daveejones). I was lucky enough to get the Wyrm Beard and store it this long finally get help to complete the Black Belt quest, just to find out I might have to do the BCNM "Early Bird Catches the Wyrm" all over again and cross my fingers, kiss a 4-leaf madragora bud and hope it drops again.
8. Thank you for your help in advance. By the way my less than lv.10 mule (Monkeyking) would of never been invited to BCNM "Early Bird Catches the Wyrm" max level was 75.
9. Spoke with a GM and he/she recommended that I mention it in here. I still cannot send the Wyrm Beard back to my Main (Daveejones).
10. It has been over a month and still haven't heard anything. I'm sure I'm not the only one who has moved items to mules and cannot get them back now. I am running out of seals to keep trying to get another wyrm beard. I would figure that a fix for this could be as easy as trading my wyrm beard off my mule to a GM and back to my main character.

Please help thank you in advance

Greetings, Maggie!

Thank you for posting your concerns about sending your Wyrm Beard to your mule. Unfortunately, it seems that information found here will be able to further explain why you are experiencing this trouble. If you have any further issues that you would like to report, please let us know in a new thread. Thanks again for your participation, and for your patience!