Macros saved to server - do not reload correctly from Windows to PS3

Recently my wife wanted to change platforms from Windows to PS3. We saved her macros to the server using Control, Alt, shift b. When we loaded the macros from the server to the PS3 we noticed that her first set of macros in book one had been reset to the new player default macros rather than the macros that were saved to the server.

Platform: Windows, PS3
ISP: Comcast
Type of Internet Connection: Cable
Internet Connection Speed: 15Mbps
Date & Time: January 14, 2012
Frequency: Every time (reproduces reliably)
Character Name: Skatha
Race: Elvaan
World: Valefor
Main Job: War level 95
Support Job: Ninja
Area and Coordinates: Character select screen
Party or Solo: Solo
NPC Name: None
Monster Name: none
Steps:
1. Go to character select screen. Highlight the character whose macros you wish to save to the server; press the keys Control, Alt, Shift and B simultaneously. Get message "Save character's data to server?" Highlight yes and press enter. Get message "you have saved character's data to the server"

2. Log in to machine you are switching character to. Go to character select screen. and highlight the character whose macros you would like to load from the server (same character as in step 1). Press the keys Control, Alt, Shift and R simultaneously.
Get message "would you like to load character's data from the server?" Highlight yes and hit enter. Get message "You have loaded characters data from the server."

3. Log into character and realize that Main jobs macro set is now set to default macros.

Greetings, Zyrs!

Thank you for posting your concerns about loading macros to your PS3. I have made sure to submit all of your information to the development team, and they will thoroughly investigate this matter, based on your report. Unfortunately, I cannot guarantee that a direct response will be posted on this thread, but I do recommend checking here and here for any details regarding the development team's investigation. Thanks again for your report!