Messages Not Received While Zoning

Platform: Windows
ISP: VirginMedia
Type of Internet Connection: Cable Broadband
Internet Connection Speed: 50Mb/s
Date & Time: always
Frequency: Whenever you zone
Character Name: Nerji
Race: Elvaan
World: Phoenix
Main Job: SAM
Support Job: WAR
Area and Coordinates: the limbo that is known as the load screen
Party or Solo: both
NPC Name: N/A
Monster Name: N/A
Steps:
1.Someone starts typing a message in party/linkshell/tell chat
2.You start zoning (load screen)
3.Person sends message while you're in the load screen
4.Message is not received by the player zoning

Greetings, Nerji!
Thank you for taking the time to report your troubles with receiving messages while zoning. I understand how strange it can be to suddenly be unable to receive any messages, so I have made sure to submit this report for you to our QA for further investigation. As soon as there are any further developments, you should be receiving a reply to this thread, so I recommend keeping an eye on it. I also recommend consulting www.PlayOnline.com for further developments, just in case. Thanks again!

Helly Nerji,

We have received a response from development and they have confirmed that this is a normal result when zoning and incoming text is sent at the same time or during the transfer. We do apologize for the inconvenience that this must be causing you. If you would like to, please feel free to leave feedback regarding this concern at http://support.na.square-enix.com > FINAL FANTASY XI > Contact > Suggestions and Feedback.

Thank you,
SQUARE ENIX Moderator