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Platform: PC ISP: Comcast Type of Internet Connection: Cable Internet Connection Speed: -54mbs Date & Time: June 27, 2012 7:00pm est Frequency:...

It' has honestly been too long with no update on the situation Platform: PC ISP: Comcast Type of Internet Connection: Cable Internet Connection...

Just purchased the game 6/26/12, was looking forward to playing with a couple of friends...the one with a pre-existing account got his beret fine,...

After inputting the code on the Square-Enix account and claiming the Destrier Beret for my character "Peinn" on the Asura server, I went to the...

I can use /ja "Accomplice" <ft> to hit my Fellow with the ability, but I cannot select it from the menu and tab over to her. The same appears true...

I still have not recieved my beret!!! Plz fix this problem!!!!!

Obviously everyone is having this problem. Phone support said you all might be able to just put it in my inventory. Is that possible?

Redeemed the code fine in account managment and the abyssea add-ons also registered fine and are working but the Festive Moogle refuses to give me...

Hi. I registered the code on my account correctly but the festive moogle hasn't given me my item. Please inform.

Thread Title: Undeliverable Rare/Ex item that is not listed in non-deliverable items Platform: Windows ISP: Comcast Type of Internet...

I entered the code did everything still cannot get hat please help me.

Please add my name to the list of users unable to claim their beret. I've been looking at the other posts on this issue, and recently you have not...

i was trying to skill up and used drain. it landed and did damage, but did not recover hp. drain II had the same result, but instead raised my max...

Come on now, how about we get some customer service here!!!!! I dont understand why you give out a reward code but then wont give the players their...

I have noticed that along side myself, others are having an issue getting the beret. Was told to post here to see if any solution can be found. ...

Can't you guys just inbox us hats since there is no time frame as to when this issue will be resolved? Just an idea I had since we have waited so...

Platform: PC ISP: Verizon Type of Internet Connection: FIOS Internet Connection Speed: 35/35 Date & Time: 6/21/12 9:32 Frequency: Every day...

I've got the same issue everyone else is having. I'm not going to fill out the steps because I've done it time and time again... Log in, log out, log...

We got our account with the free hat, and the moogle won't give it to us. We registered the code online, and set it to the characters, and the moogle...