Forum Top: Technical Support

First of all just buying and registering the game is one of the most difficult things I have done in recent gaming: I played the Free-Trial, and...

Happened on Main and again tested on Mule. Crystal Zoning from lower Jeuno to Northern Sandy (E) results in disconnect and then error that "No...

I am consistently getting timeouts at exactly 30 minutes, always with the FFXI-4002 error message. Sometimes I can re-connect via POL, other times it...

I did a system clean again and rebooted, that seemed to fix it. Sorry for the post

The monthly Deeds objectives as well as the new Ambuscade Vol. 1 and Vol. 2 objectives are not displaying anything. We can complete them but it's...

I've been having this error for 3 days now and I can't even reach the Character Selection screen because after accepting the terms of the game, I am...

My job abilities are disappearing and am unable to use them even if typed in. Sometimes they come back but they usually stay gone for days and re...

So I was on youtube watching something about the YubiKey right and it got me thinking with FFXI being one account that would well lets just say be...

I'm re-writing this first post a bit for the sake of clarity. I AM NOT TRYING TO MOD OR EDIT THESE FILES, STOP GOING THIS DIRECTION! I just...

Pol Viewer facilitates a wallpaper gallery. This function ceased working around 2013. All downloads are met with a prompt reading *** followed...

I can't get the Promotion from Fl Lieutenant to captain I have 3 accounts and I did 2 of my charters at the same time (1)Hotpheonix I got the...

I just recently downloaded the game again to my new pc and the resolution appears blurry. Is there anywhere to adjust this?

Hello, It's probably not a bug, but it should, as for returning into the game, the wardrobe are locked. I wouldn't min activate it for the...

I received the below message today. I have been using the same credit card for the past 10 years and haven't had a problem until today. I tried...

Hello, fellow adventurers! First time playing retail. Loving the experience so far, but I am having issues running the game consistently. ...

So there is a thread about my issue from 2014 about mission 3.3 Sandoria but I can't find anywhere where the issue was resolved. Can anyone help?...

Updated the game Monday, December 12th, POL wasn't displaying right, FFXI was normal. Tried logging in 2 days later gives me error 020 game not...

In-game it appears a keyboard input problem that I can not type/input any letters and numers in chat line. The text input function is totally...

My game crashes randomly in certain zones like port sandy or when enlarging the chat box. It was running fine with windows 10, after upgrade, I get...

---Begin Edit--- Platform: PC ISP: Comcast Type of Internet Connection: CATV Internet Connection Speed: Gigabit Date & Time: 8/17/2022, Appx. 9...