Forum Top: Technical Support

I'm incredibly frustrated with the technical issues I've encountered trying to come back to this game years later. I have an Intel HD 4000 graphics...

Heya. Its been about 1 1/2 years since i last played and now all of a sudden i cant seem to stay loged on. On my laptop i finally got the newer...

Start playing free trial version, now a i want transfer to Regular Service. I buy game in steam and try use steam code but when I enter it shows that...

I followed all the instructions as the email and game client suggested (which tbh wasn't overall informative) and I still got charged a month's...

My last 2 capacity rings have only let my use 1 charge and then it is used up. All charges are gone and it's red and says 0/7.

16 year later is still a pain logging to my account and now is worst no more online support :(

How do i go about getting a replacement token for my account? I think mine is about to fail. Its becoming harder and harder to turn it on. I have...

Yesterday I was playing, today i cannot even get PoL to boot. I open PoL, I see the blue PoL loading window pop up then before it switches to the...

as title say, i went to reisenjima, for omen, but during the "loading screen" i got disconected (i dont think i actually did got disconected but...

I completed all five RoE Trust: Cipher quests to obtain the Ark Angel Trusts. On the last fight against the Hume, he died and I obtained the usual...

Password/account data got deleted somehow overnight.. Was working fine as always as of yesterday.. Anyway, I go to set myself back up, but I found...

I need help on my @pol email settings as I thought that the user ID was a name not my PlayOnline ID. Now I cant fix this as I cant edit it. Is...

Platform: PC Operating System: Windows 10 64 Bit Home Location: U.S East Coast ISP: Frontier/AT&T Nature of the problem: I keep getting system...

Details: Issue started around 1:00AM GMT+1 on 15th of April. I am a semi returning player playing since 18th of March. I say semi since I can no...

I am having issues logging in. Play Online keeps rejecting my password. I tried changing the password but I still cannot log into the game. Can...

Ok so every time I change computer I seem to have the same problem. I am from Europe, but I have a US game, I imported it before it was available...

i cant seem to get Pol viewer to update it crashes at 64% everytime have to restart computer please help :confused: windows 10 64 bit

i back a few days, when i check my stuff in mog house, mogsafe 2 is empty, i had many gears for my favorite Jobs, but now is lost...

Hello, I am trying to complete the mission Somber Dreams for Rhapsodies of Vanadiel. I was able to spawn the NM Cetus. I died from his drain...

I'm returning to XI after about 9 years off. I've only played XI on the Xbox 360 before. I'm very ignorant when it comes to PC. However, I managed...