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Forum Top: Important Notices

  1. Sticky Thread Sticky: Welcome to Forum: Important Notices!

    The purpose of this forum is to inform users of important notices regarding FINAL FANTASY XI, the FINAL FANTASY XI Official Website and other vital...

    Started by Foxclon‎, 03-04-2011 11:18 AM
    • Replies: 0
    • Views: 51,487
    03-04-2011, 11:18 AM Go to last post
  1. [NA] An Issue with Visa Debit Card Transactions (May 1)

    Following the implementation of the new payment processor on April 23, 2024 we have been receiving reports from users that Visa Debit card...

    Started by NOC_NA‎, 05-02-2024 09:57 AM
    • Replies: 0
    • Views: 213
    05-02-2024, 09:57 AM Go to last post
  2. [EU] Square Enix Support Centre – May 2024 Bank Holiday Closures

    Due to the number of bank holidays being celebrated in the United Kingdom during the month of May, the European Square Enix Support Centre will be...

    Started by NOC_EU‎, 05-01-2024 07:19 PM
    • Replies: 0
    • Views: 90
    05-01-2024, 07:19 PM Go to last post
  3. Important Update About Purchases and Subscriptions (Apr. 5)

    The change to the payment processor used for purchases on the FINAL FANTASY XIV: Mog Station, FINAL FANTASY XIV Online Store and Square Enix Account...

    Started by NOC_NA‎, 04-06-2024 06:04 AM
    • Replies: 0
    • Views: 270
    04-06-2024, 06:04 AM Go to last post
  4. Notice about Software Tokens/Authentication Apps (Sep. 18, 19)

    This is a notice to all customers who use a Software Token or Software Authenticator. If you are using a Software Token or Software Authenticator...

    Started by NOC_NA‎, 09-19-2023 12:50 PM
    • Replies: 0
    • Views: 539
    09-19-2023, 12:50 PM Go to last post
  5. FINAL FANTASY XI Support Limited Services (Sep. 9)

    At the following time, the FINAL FANTASY XI for the North American region may be unable to provide customer support due to maintenance. Any services...

    Started by NOC_NA‎, 08-30-2023 07:50 AM
    • Replies: 0
    • Views: 555
    08-30-2023, 07:50 AM Go to last post
  6. [EU] Square Enix Support Centre - August Bank Holiday closure 2023

    Due to the Summer bank holiday, the European Square Enix Support Centre will be closed on Monday, August 28. GM support for FINAL FANTASY XI and...

    Started by NOC_EU‎, 08-25-2023 04:45 AM
    • Replies: 0
    • Views: 541
    08-25-2023, 04:45 AM Go to last post
  7. New Registrations for Square Enix Software Tokens Ending (Nov. 20, 21)

    Currently, three types of One-Time Passwords are available to use for Square Enix accounts: Software Authenticator Apps, Square Enix Security Tokens...

    Started by NOC_NA‎, 08-22-2023 05:17 PM
    • Replies: 0
    • Views: 706
    08-22-2023, 05:17 PM Go to last post
  8. [EU] Square Enix Support Centre – May Bank Holiday Closures

    Due to the number of bank holidays being celebrated in the United Kingdom during the month of May, the European Square Enix Support Centre will be...

    Started by NOC_EU‎, 04-26-2023 09:38 PM
    • Replies: 0
    • Views: 1,073
    04-26-2023, 09:38 PM Go to last post
  9. [EU] Square Enix Support Centre – Easter Closure 2023

    Due to the Easter holidays in the United Kingdom, the European Square Enix Support Centre will be closed on Friday, April 7 and Monday, April 10. ...

    Started by NOC_EU‎, 04-04-2023 11:25 PM
    • Replies: 0
    • Views: 844
    04-04-2023, 11:25 PM Go to last post
  10. Important Notice About Purchases and Subscriptions

    In late February, we are planning to change the payment processor used for purchases made on the FINAL FANTASY XIV: Mog Station, FINAL FANTASY XIV...

    Started by NOC_NA‎, 01-25-2023 01:07 AM
    • Replies: 1
    • Views: 1,106
    02-16-2023, 05:58 AM Go to last post
  11. [EU] Square Enix Support Centre – 19th September 2022 Closure

    Due to the Bank Holiday being observed in the United Kingdom due to Her Majesty Queen Elizabeth II's State Funeral, the European Square Enix Support...

    Started by NOC_EU‎, 09-16-2022 12:38 AM
    • Replies: 0
    • Views: 1,004
    09-16-2022, 12:38 AM Go to last post
  12. Notice about Software Tokens/Authentication Apps (Sep. 12, 13)

    This is a notice to all customers who use a Software Token or Software Authenticator. If you are using a Software Token or Software Authenticator...

    Started by NOC_NA‎, 09-13-2022 12:58 PM
    • Replies: 0
    • Views: 823
    09-13-2022, 12:58 PM Go to last post
  13. Important Notice for Square Enix Account Users

    In order to strengthen the security of the Square Enix Account system, support for the TLS 1.0 and TLS 1.1 protocols will end on Jul. 26th, 2022...

    Started by NOC_NA‎, 07-16-2022 07:00 AM
    • Replies: 0
    • Views: 1,092
    07-16-2022, 07:00 AM Go to last post
  14. [EU] Square Enix Support Centre – June Bank Holidays closure 2022

    Due to the June Bank Holidays, the European Square Enix Support Centre will be closed on Thursday, June 2 and Friday, June 3. GM support for FINAL...

    Started by NOC_EU‎, 06-02-2022 12:38 AM
    • Replies: 0
    • Views: 1,165
    06-02-2022, 12:38 AM Go to last post
  15. [EU] SQUARE ENIX Support Centre Holiday Hours

    During the Christmas and New Year period, the European SQUARE ENIX Support Centre will be available as follows: 20th to 24th December: Open...

    Started by NOC_EU‎, 12-18-2021 06:44 AM
    • Replies: 0
    • Views: 1,545
    12-18-2021, 06:44 AM Go to last post
  16. Notice about Software Tokens/Authentication Apps (Sep. 21)

    This is a notice to all customers who use a Software Token or Software Authenticator. If you are using a Software Token or Software Authenticator...

    Started by NOC_NA‎, 09-22-2021 12:17 PM
    • Replies: 0
    • Views: 1,380
    09-22-2021, 12:17 PM Go to last post
  17. Square Enix European Support Centre Limited Services – COVID-19 Update (Mar 2021)

    Due to the continuing challenges presented by the global COVID-19 pandemic, we have taken measures to ensure the health and safety of our teams...

    Started by NOC_EU‎, 04-03-2020 01:56 AM
    • Replies: 3
    • Views: 4,634
    03-11-2021, 05:17 AM Go to last post
  18. Important Notice to All Software Token Users (Oct. 20)

    This is a notice to all customers who use a Square Enix Software Token (Software Token). If you are using a Software Token on your smartphone and...

    Started by NOC_NA‎, 10-21-2020 12:30 PM
    • Replies: 0
    • Views: 2,563
    10-21-2020, 12:30 PM Go to last post
  19. COVID-19 Update: Temporary Closure of Customer Support (Mar. 20)

    We have been monitoring the situation surrounding COVID-19 carefully, increasing our safety procedures and protocols, and reducing our operations to...

    Started by NOC_NA‎, 03-21-2020 01:23 AM
    • Replies: 4
    • Views: 4,288
    09-10-2020, 10:37 AM Go to last post
  20. Important Information about Account Access Recovery

    If you are encountering issues accessing your SQUARE ENIX Account or need to change your registered information (email address, name, etc.), please...

    Started by NOC_EU‎, 05-08-2020 05:48 AM
    • Replies: 0
    • Views: 3,641
    05-08-2020, 05:48 AM Go to last post

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