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Forum Top: Important Notices

  1. Sticky Thread Sticky: Welcome to Forum: Important Notices!

    The purpose of this forum is to inform users of important notices regarding FINAL FANTASY XI, the FINAL FANTASY XI Official Website and other vital...

    Started by Foxclon‎, 03-04-2011 11:18 AM
    • Replies: 0
    • Views: 46,150
    03-04-2011, 11:18 AM Go to last post
  1. Important Notice to All Software Token Users (Oct. 20)

    This is a notice to all customers who use a Square Enix Software Token (Software Token). If you are using a Software Token on your smartphone and...

    Started by NOC_NA‎, 10-21-2020 12:30 PM
    • Replies: 0
    • Views: 319
    10-21-2020, 12:30 PM Go to last post
  2. COVID-19 Update: Temporary Closure of Customer Support (Mar. 20)

    We have been monitoring the situation surrounding COVID-19 carefully, increasing our safety procedures and protocols, and reducing our operations to...

    Started by NOC_NA‎, 03-21-2020 01:23 AM
    • Replies: 4
    • Views: 1,433
    09-10-2020, 10:37 AM Go to last post
  3. Square Enix European Support Centre Limited Services – COVID-19 Update (May 11)

    Due to the continuing challenges presented by the global COVID-19 pandemic, we have taken measures to ensure the health and safety of our teams...

    Started by NOC_EU‎, 04-03-2020 01:56 AM
    • Replies: 2
    • Views: 1,202
    08-21-2020, 12:39 AM Go to last post
  4. Important Information about Account Access Recovery

    If you are encountering issues accessing your SQUARE ENIX Account or need to change your registered information (email address, name, etc.), please...

    Started by NOC_EU‎, 05-08-2020 05:48 AM
    • Replies: 0
    • Views: 1,062
    05-08-2020, 05:48 AM Go to last post
  5. Square Enix European Support Centre – COVID-19 Update (Mar. 23)

    Due to the extraordinary circumstances and fast evolving global situation the world is facing with the COVID-19 pandemic, we want to update you on...

    Started by NOC_EU‎, 03-23-2020 10:25 PM
    • Replies: 1
    • Views: 1,219
    03-26-2020, 12:28 PM Go to last post
  6. Regarding the End of Windows(R) 7 Support

    Square Enix support for the Windows(R) 7 of FINAL FANTASY XI will end on January 14, 2020. Microsoft will no longer provide security updates or...

    Started by NOC_NA‎, 11-01-2019 02:22 PM
    • Replies: 1
    • Views: 1,619
    01-14-2020, 05:24 PM Go to last post
  7. Announcing the Termination of Certain PlayOnline Services

    The following POL functions and services will end on Thursday, December 26, 2019. * PlayOnline Mail Address Access * Sending and receiving of...

    Started by NOC_NA‎, 11-01-2019 05:42 PM
    • Replies: 1
    • Views: 1,844
    12-26-2019, 06:05 PM Go to last post
  8. Regarding Duration of the World Transfer Service Discount

    Thank you for your continued support of FINAL FANTASY XI. We have identified a discrepancy between the announced end times and the actual duration...

    Started by NOC_NA‎, 12-10-2019 05:40 PM
    • Replies: 0
    • Views: 1,206
    12-10-2019, 05:40 PM Go to last post
  9. Important Notice to All Software Token Users (Sep. 18)

    This is a notice to all customers who use a Square Enix Software Token (Software Token). If you are using a Software Token on your smartphone and...

    Started by NOC_NA‎, 09-18-2019 08:30 PM
    • Replies: 0
    • Views: 1,566
    09-18-2019, 08:30 PM Go to last post
  10. Android Version Software Token Updated – Version 1.6.3 (Jul. 25)

    The Android version of the SQUARE ENIX Software Token has been updated to version 1.6.3, which is compatible with the upcoming release of the Android...

    Started by NOC_NA‎, 07-25-2019 05:55 PM
    • Replies: 0
    • Views: 1,817
    07-25-2019, 05:55 PM Go to last post
  11. [Important] Updates Regarding Sales of the Square Enix Security Token

    Starting July 2, 2019, the Square Enix Security Token will no longer be sold on the Square Enix Account Management System. Instead, the security...

    Started by NOC_NA‎, 06-19-2019 06:10 AM
    • Replies: 0
    • Views: 2,556
    06-19-2019, 06:10 AM Go to last post
  12. Updates Regarding Sales of the Square Enix Security Token

    Starting July 2, 2019, the Square Enix Security Token will no longer be sold on the Square Enix Account Management System. Instead, the security...

    Started by NOC_NA‎, 06-19-2019 06:05 AM
    • Replies: 0
    • Views: 2,423
    06-19-2019, 06:05 AM Go to last post
  13. [EU] Important Notice to All Software Token Users (Sep. 18)

    If you are using a Software Token, please be sure that you keep your Emergency Removal Password in a safe place. If you do not remove your software...

    Started by NOC_EU‎, 09-18-2018 06:55 PM
    • Replies: 0
    • Views: 2,449
    09-18-2018, 06:55 PM Go to last post
  14. [NA] Important Notice to All Software Token Users (Sep. 18)

    This is a notice to all customers who use a Square Enix Software Token (Software Token). If you are using a Software Token on your smartphone and...

    Started by NOC_NA‎, 09-18-2018 06:21 PM
    • Replies: 0
    • Views: 2,337
    09-18-2018, 06:21 PM Go to last post
  15. [EU] Important Notice to All Software Token Users (Nov. 1)

    If you are using a Software Token, please be sure that you keep your Emergency Removal Password in a safe place. If you do not remove your software...

    Started by NOC_NA‎, 11-01-2017 03:30 PM
    • Replies: 0
    • Views: 3,646
    11-01-2017, 03:30 PM Go to last post
  16. [NA] Important Notice to All Software Token Users (Nov. 1)

    This is a notice to all customers who use a Square Enix Software Token (Software Token). If you are using a Software Token on your smartphone and...

    Started by NOC_NA‎, 11-01-2017 03:29 PM
    • Replies: 0
    • Views: 3,384
    11-01-2017, 03:29 PM Go to last post
  17. [EU] Important Notice to All Software Token Users (Sep. 19)

    If you are using a Software Token, please be sure that you keep your Emergency Removal Password in a safe place. If you do not remove your software...

    Started by NOC_NA‎, 09-20-2017 02:02 AM
    • Replies: 0
    • Views: 3,756
    09-20-2017, 02:02 AM Go to last post
  18. [NA] Important Notice to All Software Token Users (Sep. 19)

    This is a notice to all customers who use a Square Enix Software Token (Software Token). If you are using a Software Token on your smartphone and...

    Started by NOC_NA‎, 09-19-2017 11:16 PM
    • Replies: 0
    • Views: 3,552
    09-19-2017, 11:16 PM Go to last post
  19. Windows Vista Support Information

    We regret to inform you that Final Fantasy XI / PlayOnline will no longer support Windows Vista. Due to the fact that Microsoft(R) has already...

    Started by NOC_NA‎, 05-31-2017 03:52 PM
    • Replies: 0
    • Views: 6,566
    05-31-2017, 03:52 PM Go to last post
  20. [EU] Important Notice to All Software Token Users (Sep. 14)

    If you are using a Software Token, please be sure that you keep your Emergency Removal Password in a safe place. If you do not remove your software...

    Started by NOC_NA‎, 09-14-2016 06:30 PM
    • Replies: 0
    • Views: 11,802
    09-14-2016, 06:30 PM Go to last post

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