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Forum Top: Important Notices

  1. Sticky Thread Sticky: Welcome to Forum: Important Notices!

    The purpose of this forum is to inform users of important notices regarding FINAL FANTASY XI, the FINAL FANTASY XI Official Website and other vital...

    Started by Foxclon‎, 03-04-2011 11:18 AM
    • Replies: 0
    • Views: 52,331
    Foxclon
    03-04-2011, 11:18 AM Go to last post

  1. Important Notice about Software Tokens and Software Authenticators (Sep. 17, 18)

    This is a notice to all customers who use a Software Token or Software Authenticator. If you are using a Software Token or Software Authenticator...

    Started by NOC_NA‎, 09-18-2024 12:29 PM
    • Replies: 0
    • Views: 293
    NOC_NA
    09-18-2024, 12:29 PM Go to last post

  2. [EU] Square Enix Support Centre - Summer Bank Holiday closure 2024

    Due to the Summer Bank Holiday, the European Square Enix Support Centre will be closed on Monday, August 26. GM support for FINAL FANTASY XI and...

    Started by NOC_EU‎, 08-23-2024 10:18 PM
    • Replies: 0
    • Views: 325
    NOC_EU
    08-23-2024, 10:18 PM Go to last post

  3. [NA] An Issue with Visa Debit Card Transactions (May 1)

    Following the implementation of the new payment processor on April 23, 2024 we have been receiving reports from users that Visa Debit card...

    Started by NOC_NA‎, 05-02-2024 09:57 AM
    • Replies: 3
    • Views: 1,169
    NOC_NA
    07-24-2024, 06:35 AM Go to last post

  4. [EU] Payment Processor Update (May 30)

    Following up on the feedback from our customers, we are pleased to announce that we will be implementing adjustments to our payment options which...

    Started by NOC_EU‎, 05-31-2024 12:08 AM
    • Replies: 2
    • Views: 744
    NOC_EU
    07-23-2024, 09:39 PM Go to last post

  5. [NA] Upcoming Changes to FINAL FANTASY XI Payments

    Thank you for your continued support of FINAL FANTASY XI. We have an announcement regarding upcoming changes related to FINAL FANTASY XI...

    Started by NOC_NA‎, 05-24-2024 04:36 PM
    • Replies: 0
    • Views: 686
    NOC_NA
    05-24-2024, 04:36 PM Go to last post

  6. [EU] Square Enix Support Centre – May 2024 Bank Holiday Closures

    Due to the number of bank holidays being celebrated in the United Kingdom during the month of May, the European Square Enix Support Centre will be...

    Started by NOC_EU‎, 05-01-2024 07:19 PM
    • Replies: 0
    • Views: 1,435
    NOC_EU
    05-01-2024, 07:19 PM Go to last post

  7. Important Update About Purchases and Subscriptions (Apr. 5)

    The change to the payment processor used for purchases on the FINAL FANTASY XIV: Mog Station, FINAL FANTASY XIV Online Store and Square Enix Account...

    Started by NOC_NA‎, 04-06-2024 06:04 AM
    • Replies: 0
    • Views: 956
    NOC_NA
    04-06-2024, 06:04 AM Go to last post

  8. Notice about Software Tokens/Authentication Apps (Sep. 18, 19)

    This is a notice to all customers who use a Software Token or Software Authenticator. If you are using a Software Token or Software Authenticator...

    Started by NOC_NA‎, 09-19-2023 12:50 PM
    • Replies: 0
    • Views: 1,207
    NOC_NA
    09-19-2023, 12:50 PM Go to last post

  9. FINAL FANTASY XI Support Limited Services (Sep. 9)

    At the following time, the FINAL FANTASY XI for the North American region may be unable to provide customer support due to maintenance. Any services...

    Started by NOC_NA‎, 08-30-2023 07:50 AM
    • Replies: 0
    • Views: 1,066
    NOC_NA
    08-30-2023, 07:50 AM Go to last post

  10. [EU] Square Enix Support Centre - August Bank Holiday closure 2023

    Due to the Summer bank holiday, the European Square Enix Support Centre will be closed on Monday, August 28. GM support for FINAL FANTASY XI and...

    Started by NOC_EU‎, 08-25-2023 04:45 AM
    • Replies: 0
    • Views: 1,493
    NOC_EU
    08-25-2023, 04:45 AM Go to last post

  11. New Registrations for Square Enix Software Tokens Ending (Nov. 20, 21)

    Currently, three types of One-Time Passwords are available to use for Square Enix accounts: Software Authenticator Apps, Square Enix Security Tokens...

    Started by NOC_NA‎, 08-22-2023 05:17 PM
    • Replies: 0
    • Views: 2,247
    NOC_NA
    08-22-2023, 05:17 PM Go to last post

  12. [EU] Square Enix Support Centre – May Bank Holiday Closures

    Due to the number of bank holidays being celebrated in the United Kingdom during the month of May, the European Square Enix Support Centre will be...

    Started by NOC_EU‎, 04-26-2023 09:38 PM
    • Replies: 0
    • Views: 2,010
    NOC_EU
    04-26-2023, 09:38 PM Go to last post

  13. [EU] Square Enix Support Centre – Easter Closure 2023

    Due to the Easter holidays in the United Kingdom, the European Square Enix Support Centre will be closed on Friday, April 7 and Monday, April 10. ...

    Started by NOC_EU‎, 04-04-2023 11:25 PM
    • Replies: 0
    • Views: 1,610
    NOC_EU
    04-04-2023, 11:25 PM Go to last post

  14. Important Notice About Purchases and Subscriptions

    In late February, we are planning to change the payment processor used for purchases made on the FINAL FANTASY XIV: Mog Station, FINAL FANTASY XIV...

    Started by NOC_NA‎, 01-25-2023 01:07 AM
    • Replies: 1
    • Views: 1,699
    NOC_NA
    02-16-2023, 05:58 AM Go to last post

  15. [EU] Square Enix Support Centre – 19th September 2022 Closure

    Due to the Bank Holiday being observed in the United Kingdom due to Her Majesty Queen Elizabeth II's State Funeral, the European Square Enix Support...

    Started by NOC_EU‎, 09-16-2022 12:38 AM
    • Replies: 0
    • Views: 1,556
    NOC_EU
    09-16-2022, 12:38 AM Go to last post

  16. Notice about Software Tokens/Authentication Apps (Sep. 12, 13)

    This is a notice to all customers who use a Software Token or Software Authenticator. If you are using a Software Token or Software Authenticator...

    Started by NOC_NA‎, 09-13-2022 12:58 PM
    • Replies: 0
    • Views: 1,346
    NOC_NA
    09-13-2022, 12:58 PM Go to last post

  17. Important Notice for Square Enix Account Users

    In order to strengthen the security of the Square Enix Account system, support for the TLS 1.0 and TLS 1.1 protocols will end on Jul. 26th, 2022...

    Started by NOC_NA‎, 07-16-2022 07:00 AM
    • Replies: 0
    • Views: 1,820
    NOC_NA
    07-16-2022, 07:00 AM Go to last post

  18. [EU] Square Enix Support Centre – June Bank Holidays closure 2022

    Due to the June Bank Holidays, the European Square Enix Support Centre will be closed on Thursday, June 2 and Friday, June 3. GM support for FINAL...

    Started by NOC_EU‎, 06-02-2022 12:38 AM
    • Replies: 0
    • Views: 2,178
    NOC_EU
    06-02-2022, 12:38 AM Go to last post

  19. [EU] SQUARE ENIX Support Centre Holiday Hours

    During the Christmas and New Year period, the European SQUARE ENIX Support Centre will be available as follows: 20th to 24th December: Open...

    Started by NOC_EU‎, 12-18-2021 06:44 AM
    • Replies: 0
    • Views: 2,505
    NOC_EU
    12-18-2021, 06:44 AM Go to last post

  20. Notice about Software Tokens/Authentication Apps (Sep. 21)

    This is a notice to all customers who use a Software Token or Software Authenticator. If you are using a Software Token or Software Authenticator...

    Started by NOC_NA‎, 09-22-2021 12:17 PM
    • Replies: 0
    • Views: 1,993
    NOC_NA
    09-22-2021, 12:17 PM Go to last post
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